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LUCKY ROXYS CAFE - Host Resume Example

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Smisela Igrcaa
XXXXX XXXXXXXX XX, LANCASTER, CA 93536
XXXXX XXXXXXXX XX, 93536, LANCASTER CA
XXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXX
Summary

Customer service expert with sound judgment and an ability to resolve problems tactfully and
diplomatically. Exceptional customer care professional who addresses
inquiries and resolves problems as they arise. Team player with exceptional listening and critical
thinking skills.

Skills
  • Self motivation
  • Time Management
  • Detail oriented
  • Exceptional telephone etiquette
  • Responsible Ability to work under pressure
  • Effective problem solver
Experience
LUCKY ROXY'S CAFE Palmdale, CA Host/Waitress Nov 2017Nov 2018
  • Greet guests and seat them at tables or in waiting areas.
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Operate cash registers to accept payments for food and beverages.
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
BURGER KING Lancaster, CA Assistant Manager Jun 2016Nov 2017
  • Purchased inventory to meet requirements for food cost and monthly goals
  • Filed documentation for corporate, bank, payroll, and legal paperwork for new hires.
  • Investigated and resolved customer inquiries and complaints in an empathetic manner.
  • Scheduled staff shifts to cover peaks and lulls in customer inquiries.
  • Trained staff on operating procedures and company services.
  • Managed work flow to exceed quality service goals.
BURGER KING Palmdale, CA Shift Leader/Safety Coordinator May 2012Jan 2013
  • Directed improvements in safety, product quality, service and cost efficiency.
  • Managed restaurant to meet all health and safety codes Trained employees on company policies Receivables/Payables Help coworkers with daily tasks.
Education
Palmdale High School Palmdale, CA HIGH SCHOOL DIPLOMA Jan 2011
Certifications
ServSafe Food Protection Manager Certification Foundations of Shift Management
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Resume Details

This is a real resume for a Host in LANCASTER, California with experience working for such companies as Lucky Roxys Cafe, Burger King. This is one of the hundreds of Host resumes available on our site for free. Use these resumes as templates to get help creating the best Host resume.

Previous Companies:

  • LUCKY ROXYS CAFE
  • BURGER KING

Previous Job Positions:

  • Host
  • Waitress
  • Assistant Manager
  • Shift Leader
  • Safety Coordinator

Schools:

  • Palmdale High School

Level of Education:

  • HIGH SCHOOL DIPLOMA

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