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Dover Downs Hotel & Casino - Host Resume Example

Jacob Jones
XX XXXXXXXX XXXXXX, Dover, DE 19904
XXXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXX XXXXXXXX
Professional Summary

Service-oriented Delaware State University Graduate, dedicated to high levels of customer satisfaction and meeting aggressive business goals. Confident problem solver and reliable communicator with specialized knowledge in Hospitality & Tourism Management and Movement Science.

Skills
  • Customer and Personal Service
  • Active Listening
  • Critical Thinking
  • Writing
  • Coordination
  • Service Orientation
  • Judgment and Decision Making
  • Persuasion
Experience
Host/Server Jul 2015Present Dover Downs Hotel & Casino Dover, De
MAJOR FOCUS:
Responsible for taking orders and delivering food and beverage orders to guests in a friendly, courteous, prompt and efficient manner. 

ESSENTIAL FUNCTIONS:
* Presents menu, answers questions, and makes suggestions regarding food and service.
* Writes orders on check or memorizes it.
* Relays order to kitchen and serves courses from kitchen and service bars.
* Garnishes and decorates dishes prior to serving.
* Observes diners to respond to any additional requests and to determine when meal has been completed.
* Operates POS systems to itemize and total guests checks, and accept payment.  
* Ladles soup, tosses salads, portions pies and desserts, brews coffee, and performs other services as determined by restaurant size and practices.
* Clears and resets tables.  
* Provides exceptional customer service. 
* Works safely, following all established safety rules and regulations.
* Communicates effectively with co-workers, supervisors and guests.
* Follows all relevant policies and procedures.
* Must comply with the companys recycling program standards.

  • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
  • Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
  • Take food orders and relay orders to kitchens or serving counters so they can be filled.
  • Stock service stations with items such as ice, napkins, or straws.
  • Record amounts and types of special food items served to customers.
  • Determine where patients or patrons would like to eat their meals and help them get situated.
  • Total checks, present them to customers, and accept payment for services.
Birthday Party Host/Coordinator Feb 2014May 2014 Chuck E. Cheese Dover, DE
  • Responsible for assisting parents/guardians, children & guests for the duration of the assigned birthday party; maintaining control of the party room at all times; checking-in parties at front desk; setting up and cleaning birthday party rooms; serving food and beverages to guests while observing federal and state health regulations; supervising children with the party at all times; and performing other duties as assigned by management.
  • Accomplishments Making sure guest lest 100% happy overtime they left our establishment.
Cashier Jul 2012Dec 2012 Westfield Shopping Mall Target Trumbull, CT
  • Enters purchases into cash register to calculate total purchase price.
  • Accepts cash, checks, or bankcards for payment; completes check and bankcard transactions according to established procedure.
  • Counts money, gives change and issues receipt for funds received.
  • Calculates discounts or references; requests customer identification for certain discounts and receipts as required.
  • Maintains sufficient amounts of change in cash drawer.
  • Balances cash drawer and receipts; documents discrepancies.
  • Trains new cashiers.
  • Assists customers in locating specific items.
  • Keeps register area neat and stocked with necessary supplies.
  • Assists in other areas of store, such as clean-up, shelf-stocking, or keeping merchandise displayed in an orderly manner.
Junior Summer Custodian Jun 2010Aug 2010 Board of Education Stratford, CT
Education
BA: Integrated Studies Dec 2015 Delaware State University Dover, DE Hospitality & Tourism Management
Movement Science

Student Scholar Athlete

High School Diploma Jun 2011 Burnell High School Stratford, CT
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Resume Details

This is a real resume for a Host in Dover, Delaware with experience working for such companies as Dover Downs Hotel & Casino, Chuck E Cheese, Westfield Shopping Mall Target. This is one of the hundreds of Host resumes available on our site for free. Use these resumes as templates to get help creating the best Host resume.

Previous Companies:

  • Dover Downs Hotel & Casino
  • Chuck E Cheese
  • Westfield Shopping Mall Target

Previous Job Positions:

  • Host
  • Server
  • Birthday Party Host
  • Coordinator
  • Cashier

Schools:

  • Delaware State University
  • Burnell High School

Level of Education:

  • BA
  • High School Diploma

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