Beacon Hospice an Amedisys Company - Home Health Aide Resume Example

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Anna Gonzales

XXX XXXXXXXX XXXX

Somersworth, NH 03878

Ph: XXXXXXXXXXXX

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Professional Summary

Highly motivated with the willingness to learn and perform any task. Quickly adapts to any atmosphere. Energetic, handles tasks with accuracy and effiency. Responsible and reliable.

Skills

Clerical
Customer and Personal Service

Active Listening
Speaking

Time Management

Experience

Home Health Aide Sep 2012 －Jan 2014 Beacon Hospice an Amedisys Company Portsmouth, NH

Hospice-Licensed Nurse Assistant/Business Office Substitute: Taking care of patients with their acitivities of daily living, in their homes and facilities, assisting family and loved ones in difficult times. Maintaining file room and keeping all files up to date, inputting schedules (nursing, chaplain, social worker and aides)and information into AMS program, exporting in Celtrak, answering phones, maintaining and updating excel spreadsheets of doctors, Churches and death or discharged patients

Licensed Nursing Assistant Oct 2005 －Sep 2012 Riverside Rest Home Dover, NH

Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
Check patients' pulse, temperature, and respiration.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.
Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.
Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.

Customer Service/Billing Apr 1998 －Jul 2005 Fred's R.V. Service, Corp. Farmington, NH

Oversee activities directly related to making products or providing services.
Manage staff, preparing work schedules and assigning specific duties.
Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
Prepare purchase orders and expense reports.
Match order forms with invoices, and record the necessary information.
Perform general office duties such as filing, answering telephones, and handling routine correspondence.

Weighmaster Aug 1988 －Oct 1997 Waste Management Rochester, NH

Communicate with customers and vendors to exchange information regarding products, materials, and services.
Collect or prepare measurement, weight, or identification labels; and attach them to products.
Document quantity, quality, type, weight, test result data, and value of materials or products, in order to maintain shipping, receiving, and production records and files.
Compare product labels, tags, or tickets, shipping manifests, purchase orders, and bills of lading to verify accuracy of shipment contents, quality specifications, and/or weights.
Operate scalehouse computers to obtain weight information about incoming shipments such as those from waste haulers.
Maintain financial records, such as accounts of daily collections and billings, and records of receipts issued.
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Receive payment and record receipts for services.
Schedule appointments and maintain and update appointment calendars.
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
File and maintain records.

Education