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A Plus Care - Home Health Aid Resume Example

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Abigail Morgan
XXXX XXXXXXXX XX, Maineville , OH 45039
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented secretary  with 6 year background in Customer Service. Core competencies include coordinating, helping and resolving problems as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Customer and Personal Service
  • Active Listening
  • Speaking
  • Service Orientation
  • English and Russian  Language
  • Writing
  • Coordination
  • Social Perceptiveness
  • Active Learning
  • Monitoring
  • Telecommunications
Experience
Home Health Aid Nov 2013Present A Plus Care Mason, OH
Home Health Aid Oct 2010Present Prime Home Care Maineville, Oh
  • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
  • Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
  • Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.
  • Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.
  • Direct patients in simple prescribed exercises or in the use of braces or artificial limbs.
  • Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness.
  • Change dressings.
phone representative Dec 2009Present Meda-Care Transportation Inc. Cincinnati, oh
  • Confer with customers and drivers by telephone or in person to provide information about  services, take or enter orders, cancel rides, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Complete contract forms, prepare change of address records, in order to provide proper client transportation.
  • Communicate with dispatchers and locate driver to a correct location, provide clients and insurance companies with correct information and  ETA 
medical secretary Apr 2008Apr 2009 Partners in Wlness Fairfield, OH
  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient appointments, medical consultations.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
  • Receive and route messages or documents, such as laboratory results, to appropriate staff.
  • Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
  • Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Education
Some Collage : nurse May 2005 Medical School Chernigov, UK
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Resume Details

This is a real resume for a Home Health Aid in Maineville, Ohio with experience working for such companies as A Plus Care, Prime Home Care, Meda Care Transportation Inc. This is one of the hundreds of Home Health Aid resumes available on our site for free. Use these resumes as templates to get help creating the best Home Health Aid resume.

Previous Companies:

  • A Plus Care
  • Prime Home Care
  • Meda Care Transportation Inc

Previous Job Positions:

  • Home Health Aid
  • phone representative
  • Medical Secretary

Schools:

  • Medical School

Level of Education:

  • Some Collage

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