Search Resume Examples

NWSDS - Home Care Worker Resume Example

Customize this Resume
Harper Bailey
XXXX XXXXXXXXX XXXXX XXXXXXXXX, Keizer, OR 97303
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic Home Care Worker with a solid history of achievement in showing up to work early every day. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include punctuality, customer service, and organization.

Seasoned Collection Agent with more than 7 years of experience in fast-paced Government agency. Excellent communication and customer service skills. Track record of achieving exceptional results in Amount collected during the week and number of customers/phone calls answered.

Skills
  • Customer and Personal Service 21+ years
  • Active Listening
  • Social Perceptiveness
  • Speaking
  • English Language
  • Critical Thinking
  • Coordination
  • Complex Problem Solving
  • Negotiation
  • Active Learning
  • Instructing
  • Judgment and Decision Making
  • Law and Government
  • Time Management
  • Reading Comprehension
  • Mathematics
  • Learning Strategies
  • Writing
  • Production and Processing
  • Clerical
  • Economics and Accounting
Experience
Home Care Worker Sep 2009Apr 2015 NWSDS Keizer, OR
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Provide services to customers, such as order placement or account information.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Order and dispense medicine
  • Bathing, grooming, feeding, dressing, transferring client.
  • ROM and speech therapy.
  • General household chores.
Bartender/Server Feb 2007Aug 2009 Lucky Fortune Salem, OR
  • Collect money for drinks served.
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Clean glasses, utensils, and bar equipment.
  • Balance cash receipts.
  • Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
  • Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
  • Serve wine, and bottled or draft beer.
  • Take beverage orders from serving staff or directly from patrons.
  • Clean bars, work areas, and tables.
  • Slice and pit fruit for garnishing drinks.
  • Serve snacks or food items to customers seated at the bar.
  • Ask customers who become loud and obnoxious to leave, or physically remove them.
  • Arrange bottles and glasses to make attractive displays.
Collection Agent Apr 2006Aug 2007 Dept of Revenue Salem, OR
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Receive payments and post amounts paid to customer accounts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Answer customer questions regarding problems with their accounts.
  • Record information about financial status of customers and status of collection efforts.
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
  • Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
  • Negotiate credit extensions when necessary.
  • Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
  • Issue garnishments to employers as well as bank accounts.
Accounting Tech 3/Collection agent Apr 1998Apr 2006 Dept of Consumer & Business Services Salem, OR
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Provide services to customers, such as order placement or account information.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Learn to operate new office technologies as they are developed and implemented.
  • Supervise other clerical staff and provide training and orientation to new staff.
Education
High School Diploma : General Jun 1995 McNary High School Keizer, OR
Associate of Arts : AA transfer degree - 3 credits short Chemeketa Community College Salem, OR
Awards

Honor Roll: Fall 2011

Outstanding Achievement in Customer Satisfaction, 2007

Violence and Anger in the Workplace

Love this resume? Customize this Resume

Resume Details

This is a real resume for a Home Care Worker in Keizer, Oregon with experience working for such companies as Nwsds, Lucky Fortune, Dept Of Revenue. This is one of the hundreds of Home Care Worker resumes available on our site for free. Use these resumes as templates to get help creating the best Home Care Worker resume.

Previous Companies:

  • NWSDS
  • Lucky Fortune
  • Dept of Revenue

Previous Job Positions:

  • Home Care Worker
  • Bartender
  • Server
  • Collection Agent
  • Accounting Tech 3

Schools:

  • McNary High School
  • Chemeketa Community College

Level of Education:

  • High School Diploma
  • Associate of Arts

The Easiest Way to Create a Professional Resume.

Create a job-winning resume in minutes.

create your resume

Similar Resumes

View More

Sever

Colorado Springs, Colorado

Companies Worked For:

Pizzeria Rustica, The Platinum Group Realtors LLC...

Server

Mccordsville, Indiana

Companies Worked For:

Houlihans, Primrose School at Gray Eagle, Jill Chr...

Bartender

Erie, Pennsylvania

Companies Worked For:

Lombardos Tavern, 26 Reservoir, Conewango Club, Pe...

Adminstrative Assist...

Gray Court, South Carolina

Companies Worked For:

Turner Enterprises of The Upstate LLC, Applebees G...

Counter Manager

Anaheim, California

Companies Worked For:

Ulta Beauty, BareMinerals, Estee Lauder, Aveda Ser...

Key Holder

St. Louis, Missouri

Companies Worked For:

Lovesac, Wings Beachwear, Daiquiri Shak Raw Bar G...

Server

Davenport, Florida

Companies Worked For:

Millers Ale House Champions Gate, IL Pescatore, I...

Email Marketing

Virginia Beach, Virginia

Companies Worked For:

Resort Quest, Target, Body Central, Daddys the Pla...

Get Started on Your Job-winning Resume Today!

Get all the help you need to create a professional resume in minutes. Includes thousands of pre-written examples for hundreds of jobs.

create your resume
Get Started on Your Job-winning Resume Today!