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Working Soulutions - Home Agent Resume Example

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Jayden Robinson
XXXX XXXXX XXXXXXXX, El Paso, TX 79904
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Goal-oriented Customer Service / Sales Agent dedicated to high levels of customer satisfaction and meeting aggressive business goals.  with over 10 years of experience.

Skills
  • Computers and Electronics
  • Sales and Marketing
  • Telecommunications
  • Foreign Language
  • Speaking
  • Critical Thinking
  • Negotiation
  • Computers and Electronics
  • Troubleshooting
Experience
Home Agent Mar 2011Nov 2013 Working Soulutions Plano, TX
  • Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
  • Confer with customers by telephone or to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
  • Recommend products to customers, based on customers' needs and interests.
  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
Independent Remote Contractor May 2008Jan 2011 Absolute At home contractor
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
  • Suggest and check alternate spellings, locations, and/or listing formats to customers lacking details or complete information.
  • Provide assistance for customers with special billing requests.
  • Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
  • Relay or route written or verbal messages.
  • Stamp messages with time and date and file them appropriately.
  • Complete forms for sales orders.
  • Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
  • Answer telephone calls from potential customers who have been solicited through advertisements.
  • Adjust sales scripts to better target the needs and interests of specific individuals.
Tele Agent/ Trainer Feb 2002Mar 2008 West Corporation El Paso, TX
  • Offer specific training to help workers maintain or improve job skills.
  • Refer trainees to employer relations representatives, to locations offering job placement assistance, or to appropriate department if warranted. After nesting was done
  • Answer customers' questions about products, prices, availability, or credit terms.
  • Quote prices, credit terms, or other bid specifications.
  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
  • Negotiate prices or terms of sales or service agreements.
  • Contact prospective customers to present information and explain available services.
  • Determine customers' financial services needs and prepare proposals to sell services that address these needs.
Education
Bachelor of Arts : VOCATIONAL NURSING El Paso Comunity College El Paso, TX Expected graduation Jul 2017
High School Diploma : basic Socorro High School El Paso, TX
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Resume Details

This is a real resume for a Home Agent in El Paso, Texas with experience working for such companies as Working Soulutions, Absolute, West Corporation. This is one of the hundreds of Home Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Home Agent resume.

Previous Companies:

  • Working Soulutions
  • Absolute
  • West Corporation

Previous Job Positions:

  • Home Agent
  • Independent Remote Contractor
  • Tele Agent
  • Trainer

Schools:

  • El Paso Comunity College
  • Socorro High School

Level of Education:

  • Bachelor of Arts
  • High School Diploma

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