Health Advocate - Healthcare Screener Resume Example

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Carter Lee
XXXX XXXXX XXXX
Lima, OH 45807
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Professional Summary
Graduate nurse with experience as a paramedic, and in business administration, organizational development, and advocacy. Driven to promote health, wellness, and safety, and to provide personable, efficient evidence-based nursing practice.  Committed to the promotion of the nursing profession, the existence of a strong healthcare organization, and to my community.
Skills

  • Critical Thinking
  • Patient-focused care
  • IV administration
  • Medication administration
  • Infection control standards
  • Urgent care focus
  • Laboratory result evaluator
  • Emergency response
  • Clinical assessment
  • CPR certification
  • BLS certification (trained to teach)
  • ACLS certification (ready to renew)
  • Patient counseling
  • Disease prevention
  • EPIC proficiency
  • HIPAA regulations
  • Policy implementation
  • Dispute resolution
  • Complex Problem Solving
  • Goal-oriented
  • Self-motivated
  • Organized and efficient
  • Excellent communication skills
  • Persuasive communication techniques
  • Leadership ability
  • Customer service
  • Strong work ethic
  • Active Listening
  • Active Learning
  • Computers and Electronics
  • Microsoft Office proficiency
Experience
Healthcare Screener, Educator, Coordinator Nov 2012Present Health Advocate Lodi, Ca
  • Set up, maintain, calibrate, clean, and test sterility of medical laboratory equipment for corporate healthcare screening events.
  • Take biometric measurements and other markers such as blood pressures to determine risk factors for preventable disease.
  • Collect blood samples from patients, and test to determine risk factors and counsel on potential interventions  for preventable disease.
  • Provide flu shots.
  • Provide Continine testing and smoking cessation counseling.
  • Coordinate screening events by being the corporate contact person, ensuring all details of events are taken care of, contacting all scheduled personnel to ensure staff attendance, provide reports to home office administration regarding how event flowed.
  • Receipt and outgoing shipping of event equipment and supplies
  • HIPAA compliant management of all paperwork and laboratory specimens.
E.D. Physician Scribe Jan 2013Apr 2013 iScribe Toledo, Oh Observed and documented physician findings during patient examinations in the E.D. I was responsible for:
  • Reducing costs by allowing physicians to effectively and efficiently see more patients in less time.
  • Accurate entry of patient history, test results, and completion of chart by time of discharge.
  • Alerting physician of critical time values with regard to specific tests and diagnoses based on physician guidelines.
President-Elect 2011 Sep 2008Dec 2011 Ohio Society of Healthcare Consumer Advocates Oh
  • Plan and administer budgets for programs, equipment and support services.
  • Direct/delegate educational activities of members.
  • Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
  • Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
  • Research and analyze member to determine program directions and goals.
  • Speak to community groups to explain and interpret agency purposes, programs, and policies.
  • Direct fundraising activities and the preparation of public relations materials.
Patient Advocate Jul 2007Sep 2011 Blanchard Valley Health System Findlay, Oh
  • Met with patients, worked with staff and physicians to reveal and resolve underlying issues, improve care, and restore and foster stronger relationships with patients.
  • Handled administrative operations including records maintenance, letter writing, be administrator of reporting software, Feedback Pro (online database).
  • Providing weekly summary reports to Compliance Committee as well as monthly and quarterly metrics by variable categories.
  • Trained management and staff on Grievance Resolution compliance based on CMS guidelines.
  • Partnered with Patient Satisfaction/PressGaney department to promote patient satisfaction, to improve organizational survey results, and to equip managers to respond to issues.
  • Developed programs such as the Patient Advocate orientation which empowers each associate as a patient advocate.
Paramedic Oct 2004Aug 2008 Madison Township Fire Department Groveport, Oh
  • Administer first aid treatment or life support care to sick or injured persons in prehospital settings.
  • Perform emergency vehicle-victim removal, diagnostic and treatment procedures, such as using Jaws of Life, stomach suction, airway management, or heart monitoring, during ambulance ride.
  • Immobilize patient for placement on stretcher and ambulance transport, using backboard or other spinal immobilization device.
  • Assess nature and extent of illness or injury to establish and prioritize medical procedures.
  • Administer drugs, orally or by injection, or perform intravenous procedures under a physician's direction.
  • Maintain and decontaminate vehicles and medical and communication equipment and replenish first aid equipment and supplies.
  • Maintain and demonstrate emergency entry, water-supply management, chemical-hazard management, and fire suppression tactics.
  • Provide emergency victim search and retrieval operations.
  • Train with and maintain all fire suppression equipment, hazardous materials equipment and references, and breathing apparatus (S.C.B.A).
  • Attend training classes to maintain certifications, keep abreast of new developments in the field, such as American Heart Association recommendations, and regularly review S.O.P.s.
EMT-Paramedic Feb 2006Jul 2007 Affiliated Oral Surgeons Lima, Oh
  • Administer drugs, orally or by injection, or perform intravenous procedures under a physician's direction.
  • Observe, record, and report to physician the patient's H&P or condition, the treatment provided, and reactions to drugs or treatment.
  • Comfort and reassure patients.
  • Operate equipment, such as precordial auscultation stethoscope, airway adjuncts, medication pump, electrocardiograms (EKGs), external defibrillators, or bag valve mask resuscitators, in a maxillofacial surgical environment.
  • Coordinate work with other medical team members such as RN, surgical assistants, and office personnel.
  • Attend training classes to maintain certifications, keep abreast of new developments in the field, and maintain existing knowledge.
Polysomnographic Technician (PSGT) Oct 2003Jan 2006 Columbus Sleep Consultants Columbus, Oh
  • Conduct tests or studies such as electroencephalography (EEG), polysomnography (PSG), nerve conduction studies (NCS), electromyography (EMG), and intraoperative monitoring (IOM).
  • Monitor patients during tests, using electroencephalographs (EEG), EKG, pulse oximetry, thermal coupler, video recording equipment.
  • Measure patients' body parts and mark locations where electrodes are to be placed and attach electrodes to patients using adhesives.

  • Explain testing procedures to patients, answering questions or reassuring patients as needed.
  • Indicate artifacts or interferences derived from sources outside of the brain, such as poor electrode contact or patient movement, on electroneurodiagnostic recordings.
  • Set up, program, or record montages or electrical combinations when testing peripheral nerve, spinal cord, subcortical, or cortical responses.
  • Summarize technical data to assist physicians to diagnose brain, sleep, or nervous system disorders.
Emergency Medical Technician Jun 2002Dec 2003 Emergency Medical Technician Columbus, Oh
  • Assessed and recorded vital signs, including temperature, blood pressure, and heart rate.
  • Prepared detailed and accurate medical paperwork for review by management.
  • Assisted patients with wheelchair, car, and bed transfers.
  • Demonstrated sensitivity and compassion to all patients.
  • Coordinated treatments and transferred nonambulating clients to healthcare appointments.
Customer Service Supervisor Oct 1999Jun 2002 Merck Medco Pharmaceuticals Columbus, Oh
  • Organize and supervise activities such as the processing of incoming automatic-call-deliver (ACD) as well as outgoing calls.
  • Direct and coordinate operational, management, and supportive services using services of several national mail-pharmaceutical facilities.
  • Resolve customer issues with regards to delays in medication arrival.
  • Communication with physicians to acquire scripts in order to resolve patient's medical immediate needs.
  • Hire and train employees, and evaluate their performance.
  • Negotiate labor disputes with disgruntled employees.
  • Select and train associates with regards to policies, procedures, and pharmaceutical federal legend in conjunction with Ohio Revised Code.
Customer Service Supervisor Oct 1997Oct 1999 Verizon Wireless Columbus, Oh
  • Interview and hire customer service representatives.
  • Trained call center personnel and new hires on office protocols.
  • Weekly payroll management.
  • Interfaced directly with customers to resolve billing issues.
  • Reported customer complaints to the department head to facilitate product enhancements.
  • Implemented process improvements and identified ways to reduce operational expenses.
  • Develop programs to assist entry level staff to improve career navigation, personal finance, and transferable customer service skills, as well as team with H.R. in development of a how-to interview training module used for mid-level management and higher.
Sales and Customer Service Supervisor Sep 1993Oct 1997 Victoria's Secret Catalogue Columbus, Oh
  • Employed cross-functional expertise in the collaboration with Customer Service to achieve customer satisfaction.
  • Interviewed, hired, and developed 300+ new staff members for a new call center branch within 6 months.
  • Mentored problem associates through continued training and coaching.
  • Increased company sales through introducing Features and Benefits modules and E-Squared methodologies using weekly discussions with management peers.
  • Received multiple awards including monthly and quarterly 'Top Sales' and 'Excellence in Leadership.'
  • Participated in internal promotions to ignite excitement about the products and the brand.
  • Responded to and resolved customer complaints.
Education
Bachelor of Science: Nursing Aug 2014 Purdue University West Lafayette, In
Non-degree seeking: Nursing Ohio Northern University Ada, Oh Completed coursework to matriculate to Purdue University, May 2013
BBA: Organizational Development May 2008 Mount Vernon Nazarene University Columbus, Oh
National Registry of EMT-Paramedics: Emergency Mangement Aug 2004 Grant Medical Center for E.M.S. Education Columbus, Oh State of Ohio Certification # 120667
Successfully completed the following courses:
- ACLS
- PALS
- PEPP
- ITLS

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About this resume

Healthcare Screener FROM Lima , Ohio RESUME

This is a resume for a Healthcare Screener in Lima, Ohio with experience working for such companies as Health Advocate and iScribe. The grade for this resume is 0 and is one of hundreds of Healthcare Screener resumes available on our site for free. Use these resumes as templates to get help creating the best Healthcare Screener resume.

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School Attended
Purdue University