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Knox County Health Dept - Health Services Clerk Resume Example

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Charles Collins
XXXX XXXXX XXX XX, Strawberry Plains, TN 37871
Professional Summary
Professional standards with no formal training but with years of service towards patient care and confidentiality, while maintaining the ability to improve and change with information technology to be a valuable asset to my employer as well as the people we serve.
Health Services Clerk Jun 2009Present Knox County Health Dept Knoxville, TN
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Review records for completeness, accuracy, and compliance with regulations while checking in patients/customers for service.
  • Answer telephones, direct calls, and take messages.
  • Operate office machines such as facsimile machines, voice mail systems, and personal computers, copiers and multi-line phone and intercom system along with the use of Language Line Interpreter Services when needed.
  • Cross trained to work other areas within the clinic.
  • Lab duties include, checking patient height, weight and hemoglobin using hemocue system or non-invasive hemoglobin, maintain proper blood controls and control logs along with maintenance of lab.
  • Direct patients/customers to appropriate waiting areas.
  • Issuing federally funded food instruments/vouchers to patient/customers with strict federally mandated guidelines, advise of proper use of food instruments/vouchers along with food package education, run reports for accountability and follow procedures for securing blank checks per federal regulations.
  • Order and maintain supplies for the office.
  • Participate in additional projects such as "One Call" automated appointment scheduling, obtaining new furniture for our waiting areas through outside vendors, etc...
School Bus Driver Aug 2005May 2009 Bob Burroughs Knox County School Bus Contractor Knoxville, TN
Medical Office Clerk Jan 2004Jul 2005 Cherokee Health Systems Blaine Health Center Blaine, TN
  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Check in/check out patients, obtaining demographic information, obtain and confirm insurance information, route charts to appropriate providers, maintain records per HIPPA regulations, obtain co-pays and maintain a cash drawer, operate office machines, etc...
High School Diploma May 1981 Carter Strawberry Plains, TN
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Resume Details

This is a real resume for a Health Services Clerk in Strawberry Plains, Tennessee with experience working for such companies as Knox County Health Dept, Bob Burroughs Knox County School Bus Contractor, Cherokee Health Systems Blaine Health Center. This is one of the hundreds of Health Services Clerk resumes available on our site for free. Use these resumes as templates to get help creating the best Health Services Clerk resume.

Previous Companies:

  • Knox County Health Dept
  • Bob Burroughs Knox County School Bus Contractor
  • Cherokee Health Systems Blaine Health Center

Previous Job Positions:

  • Health Services Clerk
  • School Bus Driver
  • Medical Office Clerk


  • Carter

Level of Education:

  • High School Diploma

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