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Carilion Clinic - Health Record Technician Resume Example

Isabella Reed
Professional Summary

I am an accomplished and energetic Health Record Technician with a solid history of achievement and excellence in Health Information Management. I am highly motivated with strong organizational and prioritization abilities. My areas of expertise include prepping, scanning, and indexing work, detailed problem solving, time management, knowledge of Sovera and Epic, and complete expertise of the many roles of my job.
I hope to be able to meet with you soon and discuss with you why I am the person you want to have in this position.

  • Clerical - Maintain paperwork, use office equipment, prep, scan, and index paperwork accordingly, highly skilled at documentation and note-taking.
  • Customer and Personal Service - Provide excellent customer service, go beyond job duty to provide a positive experience.
  • Reading Comprehension - Skilled at understanding documentation, skilled at reading all types of handwriting, enjoys learning and reading the complex material.
  • Time Management - Proven leader of time management, able to balance work flow to get everything done in a timely manner, able to manage multiple tasks and prioritize.
  • Service Orientation - Skilled trainer of new employees, provides accurate and informative notes for all employees.
  • Complex Problem Solving - Able to solve complex problems with work, proven researcher, find answers for problems or questions and follow through.
  • Production and Processing - Highly skilled at meeting department standards, above normal productivity for department, maintains one hundred accuracy, corrects errors and follows through.
Health Record Technician Apr 2007Present Carilion Clinic Roanoke, VA
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Review records for completeness, accuracy, and compliance with regulations.
  • Plan, develop, maintain, or operate a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information.
  • Train medical records staff.
  • Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Make copies of correspondence or other printed material.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Support and help other clerical staff and provide training and orientation to new staff.
  • Prep, scan, and index work from ambulatory sites to patient charts.
  • Verify work collected in work queue and correct mistakes and verify information.
  • Use both Sovera and Epic to place patient documents' in their chart.
  • Support Carilion's mission statement and provide care for all patients' and employees'.
  • Follow HIPPA guidelines/rules and regulations and complete all annual inservices.
  • Support a healthy work environment by keeping my work area clean and organized.
Customer Service Representative Dec 2000Mar 2007 Carter Bank & Trust Roanoke, VA
  • Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.
  • Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  • Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
  • Perform teller duties as required.
  • Refer customers to appropriate bank personnel to meet their financial needs.
  • Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
  • Collect and record customer deposits and fees, and issue receipts using computers.
  • Investigate and correct errors upon customers' request, according to customer and bank records.
  • Execute wire transfers of funds.
  • Obtain credit records from reporting agencies.
  • Sell traveler's checks.
  • Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
  • Duplicate records for distribution to branch offices.
  • Schedule repairs for locks on safe-deposit boxes.
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Order a supply of cash to meet daily needs.
  • Count, verify, and post armored car deposits.
  • Receive and count daily inventories of cash, drafts, and travelers' checks.
  • Prepare and verify cashier's checks.
  • Monitor bank vaults to ensure cash balances are correct.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  • Identify transaction mistakes when debits and credits do not balance.
  • Resolve problems or discrepancies concerning customers' accounts.
  • Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
  • Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
Head Cashier Aug 1994Dec 2000 Mick or Mack Roanoke, VA
  • Receive payment by cash, check, or food stamps.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Maintain clean and orderly checkout areas.
  • Sort, count, and wrap currency and coins.
  • Supervise others and provide on-the-job training.
  • Stock shelves, and mark prices on shelves and items.
  • Request information or assistance using paging systems.
  • Compute and record totals of transactions.
  • Compile and maintain non-monetary reports and records.
  • Post charges against guests' or patients' accounts.
  • Weigh items sold by weight to determine prices.
  • Issue trading stamps, and redeem food stamps and coupons.
  • Cash checks for customers.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Complete forms in accordance with company procedures.
  • Order and dispense supplies.
  • Supervise other staff and provide training and orientation to new staff.
  • Balance tills and manage store.
  • Prepare paperwork for collection of bad accounts' and accept payment or make arrangement with customers' to collect on debt.
  • Prepare and update ledgers each week for store billing.
  • Sign for special deliveries.
High School Diploma Jun 1997 Patrick Henry High School Roanoke, VA
Accounting and Business Management National Business College Salem, VA
General Studies Virginia Western Community College Roanoke, VA
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Resume Details

This is a real resume for a Health Record Technician in Roanoke, Virginia with experience working for such companies as Carilion Clinic, Carter Bank & Trust, Mick Or Mack. This is one of the hundreds of Health Record Technician resumes available on our site for free. Use these resumes as templates to get help creating the best Health Record Technician resume.

Previous Companies:

  • Carilion Clinic
  • Carter Bank & Trust
  • Mick or Mack

Previous Job Positions:

  • Health Record Technician
  • Customer Service Representative
  • Head Cashier


  • Patrick Henry High School
  • National Business College
  • Virginia Western Community College

Level of Education:

  • High School Diploma

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