Independent Contractor - Health Resume Example

Handled phone and in-person inquiries; informed and advised prospective clients on program and product offerings; scheduled and conducted new client presentations. 
Provided consultations, evaluations and new client orientations, and made recommendations that best fit client goals and objectives.  

Conducted and reviewed client progress and tracking results, accurately maintained customer electronic and paper files.
Maintained effective customer service by addressing concerns and needs, provided problem-resolution contributing to member retention and a positive guest experience.
Educated and informed customers on products and services; conducted sales and handled all transactions. 

Planned and coordinated incentive programs, in-house promotions and local community marketing events; responsible for designing and creating marketing materials and flyers.

Managed facility maintenance, performed tasks required to keep facility clean and safe for guests, and maintained inventory; handled opening and closing procedures. 

Designed and implemented training programs based on client health status, personal goals, needs, and personal preferences.
Worked directly with individuals on a daily basis offering recommendations to improve their health and well-being.
Implemented effective business development strategies designed to secure new clients. 

Regularly attended and presented scheduled staff development, offered suggestions on improving customer service contributing to business development and productivity of team.