Lowes Home Improvement - Head Cashier Resume Example

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Jack Carter
XX XXXXXXX XXX , Wakefield , MA 01880 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic Head Cashier with a solid history of achievement in Customer Service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include personnel management, training/mentoring associates and administrative management.

Skills
  • Customer and Personal Service
  • Active Listening
  • Speaking
  • Critical Thinking
  • Sales and Marketing
  • Judgment and Decision Making
  • Time Management
  • Coordination
  • Writing
  • Active Learning
  • Management of Personnel Resources
  • Computers and Electronics
  • Administration and Management
  • Complex Problem Solving
  • Clerical
  • Design
Experience
Head Cashier 09/2013 to Present
Lowe's Home Improvement Nashua, NH
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Answer customers' questions, and provide information on procedures or policies.
  • Process merchandise returns and exchanges.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Request information or assistance using paging systems.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
03054 10/2007 to 09/2013
Shaw's Supermarket Merrimack, NH
  • Operate computers programmed with accounting software to record, store, and analyze information.
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
  • Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
  • Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
  • Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
  • Receive, record, and bank cash, checks, and vouchers.
  • Comply with federal, state, and company policies, procedures, and regulations.
  • Reconcile or note and report discrepancies found in records.
  • Compare computer printouts to manually maintained journals to determine if they match.
  • Perform general office duties such as filing, answering telephones, and handling routine correspondence.
Education
Bachelor of Science: Business Administration Southern New Hampshire University - Manchester, NH
Awards

Outstanding Achievement in Customer Satisfaction, 2013

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About this resume

Head Cashier FROM Wakefield , Massachusetts RESUME

This is a resume for a Head Cashier in Wakefield, Massachusetts with experience working for such companies as Lowes Home Improvement and Shaws Supermarket. The grade for this resume is 0 and is one of hundreds of Head Cashier resumes available on our site for free. Use these resumes as templates to get help creating the best Head Cashier resume.

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School Attended
Southern New Hampshire University