Lowes Home Improvement - Head Cashier Resume Example

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Jack Carter
Professional Summary

Accomplished and energetic Head Cashier with a solid history of achievement in Customer Service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include personnel management, training/mentoring associates and administrative management.

  • Customer and Personal Service
  • Active Listening
  • Speaking
  • Critical Thinking
  • Sales and Marketing
  • Judgment and Decision Making
  • Time Management
  • Coordination
  • Writing
  • Active Learning
  • Management of Personnel Resources
  • Computers and Electronics
  • Administration and Management
  • Complex Problem Solving
  • Clerical
  • Design
Head Cashier 09/2013 to Present
Lowe's Home Improvement Nashua, NH
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Answer customers' questions, and provide information on procedures or policies.
  • Process merchandise returns and exchanges.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Request information or assistance using paging systems.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
03054 10/2007 to 09/2013
Shaw's Supermarket Merrimack, NH
  • Operate computers programmed with accounting software to record, store, and analyze information.
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
  • Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
  • Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
  • Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
  • Receive, record, and bank cash, checks, and vouchers.
  • Comply with federal, state, and company policies, procedures, and regulations.
  • Reconcile or note and report discrepancies found in records.
  • Compare computer printouts to manually maintained journals to determine if they match.
  • Perform general office duties such as filing, answering telephones, and handling routine correspondence.
Bachelor of Science: Business Administration Southern New Hampshire University - Manchester, NH

Outstanding Achievement in Customer Satisfaction, 2013

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About this resume

Head Cashier FROM Wakefield , Massachusetts RESUME

This is a resume for a Head Cashier in Wakefield, Massachusetts with experience working for such companies as Lowes Home Improvement and Shaws Supermarket. The grade for this resume is 0 and is one of hundreds of Head Cashier resumes available on our site for free. Use these resumes as templates to get help creating the best Head Cashier resume.

School Attended
Southern New Hampshire University