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Sams Club - Head Baker Resume Example

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Carter Lee
Professional Summary
Reliable and service-oriented young woman with a ten-year background in customer service and relations. Core competencies include comprehension, problem solving and pleasing patrons as well as excellent communication and time management skills. Takes direction and handles tasks with accuracy and efficiency.

  • Active Listening/Learning
  • Communication
  • Customer and Personal Service
  • Critical Thinking & Problem Solving
  • Reading Comprehension & Spelling
  • Judgment and Decision Making
  • Writing
  • Troubleshooting
Head Baker 10/2011 - Present
Sam's Club - Murray, UT I open the bakery every morning and bake all of the product, I ensure that the sales floor is always full, adjusting bake levels and giving basic instructions to my co-workers. I take phone calls, special orders, enter information into a spreadsheet and provide status updates for my immediate supervisor. I make sure the bakery is clean and organized, and I ensure our customers receive high standards of product and member service.
  • Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly.
  • Set oven temperatures and place items into hot ovens for baking.
  • Place dough in pans, molds, or on sheets and bake in production ovens or on grills.
  • Check the quality of raw materials to ensure that standards and specifications are met.
  • Prepare or maintain inventory or production records.
Shift Manager/Acting Asst. Manager 01/2008 - 04/2011
Burger King - Midvale, UT I started as the graveyard shift manager, running the store without supervision. I oversaw 1-2 employees. I ensured standards for service, cleanliness, and food quality, as well as handling customer concerns, filling out logs, checking temperature and shelf life compliance, and counting/packaging a daily cash deposit. I then became the breakfast manager and acting assistant manager, helping my general manager with extra tasks in the absence of an official asst. manager. I left to move out of state, and have had this job offered back to me more than once.
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Compile and balance cash receipts at the end of the day or shift.
  • Perform various financial activities such as cash handling, deposit preparation, and payroll.
  • Resolve customer complaints regarding food service.
  • Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
  • Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
  • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
  • Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
  • Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
  • Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
  • Record production, operational, and personnel data on specified forms.
Verizon Customer Service Specialist 06/2009 - 09/2009
ACS Call Center - North Salt Lake, UT I did customer service for Verizon Wireless. I updated accounts, fulfilled requests, answered questions and did a lot of troubleshooting. I did credit checks and entered large amounts of information quickly.  While doing so I maintained a pleasant demeanor and customer-focused mindset. 
GED: General Mar 2011 Entrada High School - Sandy, UT I quit high school to help my family with money, but I did get my GED- and with pretty great scores, too!
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Resume Details

This is a real resume for a Head Baker in Midvale, Utah with experience working for such companies as Sams Club, Burger King, Acs Call Center. This is one of the hundreds of Head Baker resumes available on our site for free. Use these resumes as templates to get help creating the best Head Baker resume.

Previous Companies:

  • Sams Club
  • Burger King
  • ACS Call Center

Previous Job Positions:

  • Head Baker
  • Shift Manager
  • Acting Asst Manager
  • Verizon Customer Service Specialist


  • Entrada High School

Level of Education:

  • GED

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