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Northeast Georgia Medical Center - Guest Services Resume Example

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Grace Gray
XXXX XXXXXXXX XXXX XX , Flowery Branch , GA 30542 | (H) XXXXXXXXXX | XXXXXXXXXXXXXXXXX
Professional Summary
Accomplished in Interpreting and Translating with excellent communication, time management skills, active listening and critical thinking.
Skills
  • Foreign Language - English and Spanish
  • Time Management
  • Complex Problem Solving
  • Critical Thinking
  • Judgemengt and Decision Making
  • Active Listening
  • Speaking
  • Customer and Personal Service
Experience
Guest Services 05/2008 to 03/2012
Northeast Georgia Medical Center Gainesville, GA
As Medical Interpreter facilitated communication between Physicians, Nurses and patients in person throughout the Hospital and over the telephone.  Translate medical documents from Physicians that patients from other Spanish speaking countries brought with them to the Hospital.  Mediate and record complaints from patients and always trying to solve them in a positive way. Assist incoming call with transfers to proper departments.
Certified Interpreter-Translator 09/2005 to 12/2008
Self Employed Dacula, GA
Worked for Georgia Division of Family and Children Services
Georgia Division of Public Health for the counties of DeKalb, Fulton, Gwinnett, Forsyth and Clarke for which I Interpreted and Translated. Child Support Services, Child Protective Services, Foster Care.  All cases were represented both in the home and Court settings.  Babies Can't Wait represented only in home setting.
Endoscopy Nurse 12/2007 to 03/2008
Atlanta Gastroenterology Associates Lawrenceville, GA
Start Intravenous Solutions, assist Physicians during endoscopy procedures, collect biopsies, identify them, log them in and get them ready for pick up.  Write notes pertaining to each procedure, biopsy and patient discharge.  Facilitate communication between Physicians and other medical personnel by Interpreting from English to Spanish and visa versa.
WIC Nurse 11/2006 to 12/2007
Athens-Clarke Health Department Athens, GA
Vaccinate children according to their age.  Held Nutrition classes for large groups to educate parents in the best and easiest ways to get their children to eat healthy, nutritious foods.  These classes were held both in English and Spanish. Assess and qualify patients for WIC services, risk surveillance.  Facilitate communication between patients, Physicians and Nurses.  Translate pamphlets for the Athens-Clarke County Health Department.
Education
Qualified and Registered Medical and Social Serv. Interpreter in English and Spanish: Interpreter-Translator Jul 2004 Medical and Social Services - Gainesville, GA
Associate of Arts: Nursing Aug 1997 Mercy Hospital School of Nursing - Miami, FL
Languages
Spanish
Awards
Graduated with Honors from Nursing School in 1997.
Employee of the Month, Athens-Clarke Health Department.
Employee of the Month Northeast Georgia Medical Center Guest Services.
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Resume Details

This is a real resume for a Guest Services in Flowery Branch, Georgia with experience working for such companies as Northeast Georgia Medical Center, Self Employed, Atlanta Gastroenterology Associates. This is one of the hundreds of Guest Services resumes available on our site for free. Use these resumes as templates to get help creating the best Guest Services resume.

Previous Companies:

  • Northeast Georgia Medical Center
  • Self Employed
  • Atlanta Gastroenterology Associates

Previous Job Positions:

  • Guest Services
  • Certified Interpreter Translator
  • Endoscopy Nurse
  • WIC Nurse

Schools:

  • Medical and Social Services
  • Mercy Hospital School of Nursing

Level of Education:

  • Qualified and Registered Medical and Social Serv. Interpreter in English and Spanish
  • Associate of Arts

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