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McDonalds - Guest Service Manager Resume Example

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Matthew Harris
XXX XXXXXXXX XX, Atlanta, GA 30318
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic Manager  with 7 years of specialization in Fast Food Restaurant. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Service Orientation 
  • Sales and Marketing
  • Customer and Personal Service
  • Speaking
  • Active Listening
  • Monitoring
  • Food Production
Experience
Guest Service Manager Jan 2007Jan 2014 McDonalds Atlanta, Ga
  • Record guest comments or complaints, referring customers to managers as necessary.
  •  
  • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
  •  
  • Plan, schedule or supervise the work of other employees.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
  • Date-stamp, sort, and rack incoming mail and messages.
Swing Manager Jan 2013Jan 0001 McDonalds Roswell, Ga
  • Oversee activities directly related to making products or providing services.
  •  
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  •  
  • Manage staff, preparing work schedules and assigning specific duties.
  •  
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
 
Cashier Sep 2013Dec 2013 Restaurant Depot Atlanta, Ga * Receieve payments by Cash, Checks, Credit Cards, Vouchers, or Automatic Debits. * Greet cumstomer entering establishments. * Process merchandise returns and exchanges.
Education
High School Diploma May 2011 Frederick Douglass High School Atlanta, Ga
Patient Care Assistant Present Atlanta Technical College Atlanta, Ga
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Resume Details

This is a real resume for a Guest Service Manager in Atlanta, Georgia with experience working for such companies as Mcdonalds, Restaurant Depot. This is one of the hundreds of Guest Service Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Guest Service Manager resume.

Previous Companies:

  • McDonalds
  • Restaurant Depot

Previous Job Positions:

  • Guest Service Manager
  • Swing Manager
  • Cashier

Schools:

  • Frederick Douglass High School
  • Atlanta Technical College

Level of Education:

  • High School Diploma

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