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Toys R Us - Guest Service Resume Example

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Avery Ward
XXX XX XXXX XX, Troy, IL 62294
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Summary
Dedicated and focused on customer service who excels at prioritizing, completing multiple tasks simultaneously and
following through to achieve project goals. Seeking a role of increased responsibility. Committed to delivering high
quality results with little supervision.
Highlights Meticulous attention to detail Strong interpersonal skills Results-oriented Dedicated team player Self-directed Professional and mature Time management Microsoft Office proficiency Excel spreadsheets
Skills
Experience
Guest Service/Cashier/Stocker Oct 2009Jul 2010 Toys R Us Fairview Heights, IL
  • Assisted guests on sales floor and inquiries over the phone, handled guests sales transactions at registers by cash and.
  • credit card, suggestive selling, insuring shelves were stocked in a safe and timely manner, attention to excellent.
  • customer service.
Laborer/Safety and Dropped Items Lead Oct 2007Dec 2007 Bechtel at Progress Energy Crystal River, FL Assist carpenters inside reactor building at Progress Energy during an outage, working in small areas to set up and maintain scaffold, use a dosometer to ensure personal levels of radiation were limited, follow close instruction to avoid areas of high radiation levels inside reactor building, trained in fire watch, ability to work in very small areas, ability to work at all different heights and elevations, ability to work in extreme temperatures, always practicing safe work habits, routine walk through of reactor building to ensure all employees were maintaining safe work areas, making sure all tools and building materials were tied off properly and lifted properly, working closely with supervisors and foreman in reporting any problems found, making daily reports for the Safety Supervisor
Key Hourly Manager, Bartender, Server, Hostess Mar 2004May 2006 Applebee's Grill & Bar Fairview Heights, IL
  • Handle all daily operations of the business, responsibilities to supervise staff, set schedules, handling large amounts of.
  • cash daily, handling guest complaints in a professional and courteous manner, attending guests at the bar and dining.
  • area, multi-tasking, insuring business cleanliness, always insuring great guest service and relations.
Janitorial Feb 2001Mar 2004 Applebee's Grill & Bar Glen Carbon, IL
  • Responsible for detail cleaning of the dining area and restrooms of the business, detailing of lighting fixtures and all.
  • seating areas including the bar, detail cleaning to all restroom areas.
Customer Service Representative Dec 1995Jan 2001 Canadian Expeditor Bridal Originals Collinsville, IL
  • Handled all incoming orders from our Canada office, dealing with importing dresses, insuring all shipments were made in a timely manner and our Canada office received items by the due dates, worked closely with sales representatives to maintain satisfaction in their stores, handled all customer inquiries, entered customer orders over the phone, following up on all orders that I placed, issued return authorizations for merchandise, handling customer complaints in a professional manner, close attention to detail.
Education
High School Diploma : General Jan 1993 Collinsville High School Collinsville, IL, United States General
Three Years of Volleyball
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Resume Details

This is a real resume for a Guest Service in Troy, Illinois with experience working for such companies as Toys R Us, Bechtel At Progress Energy, Applebees Grill & Bar. This is one of the hundreds of Guest Service resumes available on our site for free. Use these resumes as templates to get help creating the best Guest Service resume.

Previous Companies:

  • Toys R Us
  • Bechtel at Progress Energy
  • Applebees Grill & Bar

Previous Job Positions:

  • Guest Service
  • Cashier
  • Stocker
  • Laborer
  • Safety and Dropped Items Lead

Schools:

  • Collinsville High School
  • Three Years of Volleyball

Level of Education:

  • High School Diploma

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