Search Resume Examples

Holiday Inn Express and Suites - Guest Experience Champion Resume Example

Customize this Resume
Leah Long
XXXXX XXXXXXXXX XX XX, Victorville, CA 92395
Professional Summary

Goal-oriented Guest Experience Champion dedicated to high levels of customer satisfaction and meeting aggressive business goals.

  • Judgment and Decision Making
  • Complex Problem Solving
  • Time Management
  • Active Learning
  • Multitasking
  • Customer Service
Guest Experience Champion Nov 2014Present Holiday Inn Express and Suites Hesperia, Ca
  • Respond to guest reviews through Heartbeat and IHG social listening.
  • Strive for service recovery.
  • Keep staff updated on problem handling scores and member recognition.
  • Post checks to AR accounts.
Front Desk Agent Mar 2014Present Holiday Inn Express and Suites Hesperia, Ca
  • Provide excellent customer service.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Contact housekeeping or maintenance staff when guests report problems.
Breakfast Attendant Oct 2012Mar 2014 Holiday Inn Express and Suites Hesperia, ca
  • Create a welcoming environment and personally interact with each guest.
  • Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.
  • Led routine health inspections with State Health Department Inspectors.
Cashier Jun 2010Sep 2011 McDonalds Victorville, Ca
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Assist customers by providing information and resolving their complaints.
High School Diploma: General Education Jun 2009 Granite Hills High School Apple Valley, Ca
Love this resume? Customize this Resume

Resume Details

This is a real resume for a Guest Experience Champion in Victorville, California with experience working for such companies as Holiday Inn Express And Suites, Mcdonalds. This is one of the hundreds of Guest Experience Champion resumes available on our site for free. Use these resumes as templates to get help creating the best Guest Experience Champion resume.

Previous Companies:

  • Holiday Inn Express and Suites
  • McDonalds

Previous Job Positions:

  • Guest Experience Champion
  • Front Desk Agent
  • Breakfast Attendant
  • Cashier


  • Granite Hills High School

Level of Education:

  • High School Diploma

The Easiest Way to Create a Professional Resume.

Create a job-winning resume in minutes.

create your resume

Similar Resumes

View More


Oakland, California

Companies Worked For:

Dollar Tree, AmeriCare Alliance, Home Fariers Nurs...

Home Attendant

Bronx County, New York

Companies Worked For:

Kirby vacumms, Eagle Home Care, McDonalds, CTown S...


Louisa, Kentucky

Companies Worked For:

TRI STATE PETROLEUM, Walmart, Mr Metal Recycling

Customer Service Rep...

Chattanooga, Tennessee

Companies Worked For:

USXpress INC, Sears Portrait Studio, Joann Fabric...


Steuben, Wisconsin

Companies Worked For:

Cabelaa, 3M Company, Kwik Trip, Monona Wire


Belle Vernon, Pennsylvania

Companies Worked For:

Sonnys Grille, Walmart Supercenter, Blair

Health Information T...

Baltimore, Maryland

Companies Worked For:

Randstad university of Maryland medical center, Wa...


Clarksburg, West Virginia

Companies Worked For:

Rebekah Henry, Ryan Rutt, Paul Rankin

Get Started on Your Job-winning Resume Today!

Get all the help you need to create a professional resume in minutes. Includes thousands of pre-written examples for hundreds of jobs.

create your resume
Get Started on Your Job-winning Resume Today!