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Buffalo Wild Wings - Guest Experience Captian Resume Example

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Liam Johnson
Professional Summary

Accomplished and energetic Server with a solid history of achievement in the restaurant industry. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include customer service, judgement and decision making, and time management skills. Handles tasks with accuracy and efficiency.

  • Customer Service
  • Time Management
  • Judgment and Decision Making
  • Management
  • Active Listening
  • Education and Training
Guest Experience Captian/ Server Apr 2014Present Buffalo Wild Wings Burleson, Tx As a Guest Experience Captain my job responsibilities were to keep the
  • Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
  • Remove trash and clean kitchen garbage containers.
  • Prepare and serve a variety of beverages such as coffee, tea, and soft drinks.
    Culinary Team Member/ Server/ Host Feb 2008Sep 2012 Olive Garden Burleson, Tx
    My responsibilities as a Culinary team member were 
    • Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
    • Store food in designated containers and storage areas to prevent spoilage.
    • Butcher and clean fowl, fish, poultry, and shellfish to prepare for cooking or serving.
    • Take and record temperature of food and food storage areas such as refrigerators and freezers.
    • Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving.
    • Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets.
    • Weigh or measure ingredients.
    • Remove trash and clean kitchen garbage containers.
    • Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas.
    • Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items.
    • Carry food supplies, equipment, and utensils to and from storage and work areas.
    • Cut, slice or grind meat, poultry, and seafood to prepare for cooking.
    • Use manual or electric appliances to clean, peel, slice, and trim foods.
    • Inform supervisors when equipment is not working properly and when food and supplies are getting low, and order needed items.
Manager Nov 2004May 2007 FasTaco Joshua , Tx I was promoted to manager in 2005 my responsibilities included

  • Monitor labor
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
  • Order and purchase equipment and supplies.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
High School Diploma : General Jun 2006 Joshua Hight School Burleson, Tx I am currently going to Tarrant County College in Fort Worth Texas and plan on graduating in May of 2017 at the latest with a degree in Business Management
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Resume Details

This is a real resume for a Guest Experience Captian in Burleson, Texas with experience working for such companies as Buffalo Wild Wings, Olive Garden, Fastaco. This is one of the hundreds of Guest Experience Captian resumes available on our site for free. Use these resumes as templates to get help creating the best Guest Experience Captian resume.

Previous Companies:

  • Buffalo Wild Wings
  • Olive Garden
  • FasTaco

Previous Job Positions:

  • Guest Experience Captian
  • Server
  • Culinary Team Member
  • Host
  • Manager


  • Joshua Hight School

Level of Education:

  • High School Diploma

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