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GLM - Guest Experience Associate Resume Example

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Victoria Ramirez
XXX XXXXXXX XXXXXX XXX X, Brooklyn , NY 11208
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

An accomplished and energetic employee experienced at working for very meticulous and strict clients for over 3 years. I'm currently looking for a full time position in an enviroment that offers a greater challenge, increased benefits for my family and the oppurtunity to help the company advance efficiently and productively.

Skills
  • Active Listening
  • Reading Comprehension
  • Customer and Personal Service
  • Ability to make decisons and solve problems
  • Proficient in computer programs and office equipment.
  • Adhere to the core values of the company.
Experience
Guest Experience Associate Feb 2014Present GLM/Call Center NewYork , NY
  • Maintain a thorough knowledge of business credentials and services.
  • Expert in using the company's data base software for data entry purposes.
  • Well versed in identifying customer needs and able to offer a solution quickly.
  • Demonstrate ability to log all notes and follow up information accurately.
  • Answer inbound calls.
Security Officer Nov 2010Dec 2013 Andrew's International NewYork , NY
  • Screen persons entering The Empire State Building using magnetometers, x-ray machines, and other devices to collect and retain unauthorized firearms and other contraband.
  • Developed and implemented security procedures.
  • Verified ID cards of employees.
  • CONCIERGE: Greeted and registered guest into the system.
  • Sorted general complaints and issues of customers and employees.
  • Collected emails and replied as per the instructions of seniors and managers.
  • Answered and transfered calls.
  • UNIFORM ATTENDANT: Daily activites consisted of check- in, and receiving shipments of garments.
  • Replenishing the carousel using the roll call for all of our officers.
  • Keeping inventory of approximately 150 guards.
  • Fitting new employees.

 

Sales Associate Jun 2009Sep 2010 The Body Shop Newyork , NY
  • Assisted customers with purchases through problem solving and product knowledge.
  • Set and met sales goals through effective sales and merchandising and ordering.
  • Monitored floor stock, then proccess and replenish merchandise.
  • Retained an awareness of all advertisments and  promotions.
  • Ensured that each customer receieved outstanding service by providing a friendly environment.
Cashier/Crew trainer Jan 2007Jun 2009 Mc'donalds NewYork , NY
  • Greeted customers, took, and assembled orders.
  • Cleaned restaurants accoding to the restaurant's sanitations procedures and policies.
  • Checked equipment to ensure it worked efficiently.
  • Checked food and supplies stock to maintain proper inventory.
  • Assisted new employees with on job training.
  • Opened and closed store following instructions.
Education
High School Diploma Jun 2010 Acadmey Of Environmetal Science NewYork , NY
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Resume Details

This is a real resume for a Guest Experience Associate in Brooklyn, New York with experience working for such companies as Glm, Call Center, Andrews International. This is one of the hundreds of Guest Experience Associate resumes available on our site for free. Use these resumes as templates to get help creating the best Guest Experience Associate resume.

Previous Companies:

  • GLM
  • Call Center
  • Andrews International

Previous Job Positions:

  • Guest Experience Associate
  • Security Officer
  • Sales Associate
  • Cashier
  • Crew trainer

Schools:

  • Acadmey Of Environmetal Science

Level of Education:

  • High School Diploma

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