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Optum Incorporated - Group Retiree Health Insurance Agent Resume Example

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Noah Smith
XXXX XXXXXXX XXXXX , Kannapolis , NC 28083
Professional Summary

With a background in insurance, I am a customer-focused with a track record of delivering quality communication to a successful outcome of education, understanding and/or closing the sale. My goal is to obtain a rewarding position that utilizes and supports my commitment to quality care and teamwork. 


Basic understanding of Microsoft Office Telephone skills


08/2010 to Present
Group Retiree Health Insurance Agent Optum Incorporated - Concord, NC
  • Successfully marketed United Healthcare Medicare and Medicaid plans based on relevant health and financial needs of consumers. Researched and released information based on HIPAA guidelines.
  • Maintained current knowledge of new insurance product offerings to educate consumer on available options.
  • Successfully fulfilled all relicensing procedures. 
  • Exceeded departmental sales goals by effectively exploring needs, finding solutions, and fitting appropriate product design for best result and long-term renewals.
  • Cultivated relationships between Operations Management and floor agents to update and coordinate improved training for new agents.
  • Mentored new agents through leadership of teams, education on products and importance of quality on every call pouring into the lives of seniors while showing dignity and mutual respect.
  • Presented  passion talks to prepare agents for what to expect and appreciate on sales floor resulting in more successful acclamation to service the client group..
  • Responded to and resolved customer needs and managed complaints, handled escalations.
  • Offered product package information to new customers.
  • Interacted with diverse personnel to create calender of evens to get employees involved in activities of call center including Blood Drives and Breast Cancer Awareness.
Administrative Assistant Les Wilson and Associates - Gastonia, NC
  • Routinely composed letters of correspondence between financial professionals, clients, and various third parties.
  • Performed various document organization and preparation which included: Life and Health Insurance information, quotes and surveys
  • Developed advertising letters and prepared packet of detailed information for clients and students.
  • Managed light filing, call handling, emailing and other administrative requests.
Customer Service and Claims Rep Allstate Corporate - Charlotte, NC
Bachelor of Arts: Human Service Management
University of North Carolina at Charlotte - Charlotte, NC
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Resume Details

This is a real resume for a Group Retiree Health Insurance Agent in Kannapolis, North Carolina with experience working for such companies as Optum Incorporated, Les Wilson And Associates, Allstate Corporate. This is one of the hundreds of Group Retiree Health Insurance Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Group Retiree Health Insurance Agent resume.

Previous Companies:

  • Optum Incorporated
  • Les Wilson and Associates
  • Allstate Corporate

Previous Job Positions:

  • Group Retiree Health Insurance Agent
  • Administrative Assistant
  • Customer Service and Claims Rep


  • University of North Carolina at Charlotte

Level of Education:

  • Bachelor of Arts

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