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Hubcitycarscom - General Sales Manager Resume Example

Penelope Perry
Professional Summary

Seasoned Sales Manager with more than 20 years of experienced in a fast paced, highly competitive environment. Excellent negotiating, closing, and administrative skills. A dependable, results-oriented professional, critical thinker, and strategic planner capable of growing a client base. A personality able to maintain a excellent customer relations, while achieving maximum profits. 

  • Customer and Personal Service. Strongly believe that this is the road to all sales.
  • Active Listening. This is a critical component for all successful salespeople. Engaging the customer in active conversation will draw out objections in advance of them being objections. Allows value centered selling.
  • Persuasion. The true definition of selling. Persuade the client to see the value of your product, and price becomes secondary.
  • Administration and Management. Lead by example. Your Team is only as strong as it's weakest performer.
General Sales Manager 02/2012 to 01/2015 Hattiesburg, MS
  • Hire, train, and evaluate personnel.
  • Provide staff with assistance in performing difficult or complicated duties.
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Monitor sales staff performance to ensure that goals are met.
  • Design, maintian, and monitor company websites and social media presence. 
  • Provide staff with assistance in negotiating, and closing sales.
  • Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.
  • Monitor all sales and financial documents to ensure compliance to State and Federal Law, while maintaining company integrity with outside lending institutions.
General Sales Manager 12/2010 to 02/2012
Jackson Imports Jackson, MS
  • Monitor sales staff performance to ensure that goals are met.
  • Develop and implement sales process conducive to the sale of luxury brands such as Audi, Range Rover, and Jaguar.
  • Prepare sales and inventory reports for management and budget departments.
  • Coordinate sales promotion activities, such as after hour invitation events, grass roots events, and car club events. 
  • Inventory stock and reorder when inventories drop to specified levels to ensure proper balance of on hand inventory, and pipeline inventory. 
  • Hire, train, and evaluate personnel. Maintain proper sales certification of staff according to Manufacturer's guidelines.
Financial Services Manager 09/2010 to 12/2010
Gray Daniels Toyota Brandon, MS
  • Obtain competitive loan rates and terms in order to maximize per unit gross profit by generating finance income.
  • Generate all documents and contracts in accordance to State and Federal guidelines.
  • Responsible for Compliance to all Privacy Laws regarding vital customer information.
  • Generate gross profit by up selling insurance and maintainence products.
  • Provide support and training to sales staff. Act as sales closer as needed.
New Car Manager 01/2009 to 09/2010
Johnson Toyota Meridian, MS
  • Determine staffing requirements, and interview, hire and train new employees for new Hyundai Franchise.
  • Plan store layout and develop market strategies for new brand.
  • Lead sales team through new brand training. Ensure implementation of manufacturer's sales certification process.
  • Create new brand awareness through social media and "grass roots" events in the community. 
  • Maintain Factory relations through regional meetings, and interaction with regional executives.
  • Direct non-merchandising departments of businesses, such as advertising or purchasing.
  • Set store and individual sales goals. 
  • Move back to Toyota to help manage Dealership's Customer Relations through largest recall in automotive history. 
  • Maintain customer satisfaction scores at above brand standards.
Sales Manager 01/2007 to 01/2009
Gray Daniels Toyota Brandon, MS
  • Plan and direct staffing, training, and performance evaluations to develop and control 25 plus member sales team.
  • Assist sales staff in negotiation and closing of sales.
  • Implement and maintain sales staff factory certifications.
  • Led sales team to #1 Toyota Dealer in Mississippi from the second month of my tenure, until the time of my departure due to sudden death of parent.
  • Oversee inventory mix on hand and in pipeline to ensure faster turn rate, and higher profitability per unit.
  • Led staff to achievement of Toyta's most prestigious awards. The Presidents Award, and The Sales Excellence Award.
Sales Manager 04/2000 to 12/2006
Carl Hogan Automotive Columbus, MS
  • Hire, train, and evaluate sales staff.
  • Manage all day to day operations of Toyota brand.
  • Increased sales volume and profit to over 3 times previous performance. 
  • Took store to excess $1,000,000 gross profit in third year of tenure.
  • Trained and produced other Managers for Automotive Group.
  • Established high level of Factory relations through Dealer Representation at Regional, and National Dealer meetings.
Jazz Performance/ Secondary School Education. In Progress: Music Apr 1987 University of Southern Mississippi - Hattiesburg, MS
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Resume Details

This is a real resume for a General Sales Manager in Hattiesburg, Mississippi with experience working for such companies as Hubcitycarscom, Jackson Imports, Gray Daniels Toyota. This is one of the hundreds of General Sales Manager resumes available on our site for free. Use these resumes as templates to get help creating the best General Sales Manager resume.

Previous Companies:

  • Hubcitycarscom
  • Jackson Imports
  • Gray Daniels Toyota

Previous Job Positions:

  • General Sales Manager
  • Financial Services Manager
  • New Car Manager
  • Sales Manager


  • University of Southern Mississippi

Level of Education:

  • Jazz Performance/ Secondary School Education. In Progress

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