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Kmart Australia Limited - General Merchandise Team Member Resume Example

Riley Powell
XX XXXXXX XX , CONCHO , OK 73022 | (H) XXXX XXX XXX | XXXXXXXXXXXXXXXXXXX
Summary
  • Enthusiastic and hard working customer service professional with exceptional interpersonal and communication skills. Passionate about customer satisfaction and committed to working to achieve outcomes that benefit both the consumer and the organisation. 
  • Strong time management and organisational abilities with a demonstrated capacity to achieve targets within time frames. A team player.      
  • Friendly, genuine, well presented and eager learner. 
Skills
  • Excellent speaking and writing skills and an ability to communicate with influence and persuasion
  • Able to engage people and build relationships with purpose
  • Active listening and micro-skills of counselling
  • Conflict resolution  
  • Perceptive and able to anticipate the needs of others
  • Leadership   
  • Information, technology and communication skills
  • Critical thinking and problem solving  
Experience
General Merchandise Team Member 09/2012 to Present
Kmart Australia Limited Calamvale, QLD
  • Act as shift Team Leader and be accountable for the smooth and effective functioning of staff in my section
  • Undertake training and supervision of new staff 
  • Ensure that stock is replenished, forward facing and that the public areas are tidy and safe for customers
  • Handle customer enquiries (face to face and telephone) and provide support and assistance as require to ensure that customer needs are met
  • Operate point of sale register as required
  • Work as part of a team
Cheer Instructor and Coach 02/2011 to Present
FAD - Fitness,Cheer and Dance Browns Plains, QLD
  • Teach cheer-leading routines to participants of all ages
  • Engage, support and assist students to learn
  • Provide leadership to the class  
  • Work as part of a team to achieve outcomes
  • Manage cash payments and enter information onto cash management data base
Education
Bachelor of Behavioural Science: Psychology Jan 2015 Queensland University of Technology - Brisbane, QLD Commenced in January 2015. I have completed the first year of this degree and have received an overall grade-point average of 5.
My studies in psychology have afforded me the opportunity to develop independent work habits, time management and workload prioritisation skills.
I have been able to apply communication and interpersonal skills learned through my studies to achieve excellent customer service results.
Queensland Certificate of Education Year 12 Certificate : Nov 2014 Saint Thomas More College - Sunnybank, QLD Attended St Thomas More College between 2010 and 2014
I was a school prefect and member of the Student Leadership Team.
I received awards for debating and community service and came second in the 2014 public speaking competition.
I excelled in the areas of Maths and English.
Certificates
  • PDT FAD High School Certificate 2014
  • Responsible Service of Alcohol Certificate 2014
  • 2014 St Thomas More College Public Speaking Competition 2nd place overall
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Resume Details

This is a real resume for a General Merchandise Team Member in CONCHO, Oklahoma with experience working for such companies as Kmart Australia Limited, Fad Fitness, Cheer And Dance. This is one of the hundreds of General Merchandise Team Member resumes available on our site for free. Use these resumes as templates to get help creating the best General Merchandise Team Member resume.

Previous Companies:

  • Kmart Australia Limited
  • FAD Fitness
  • Cheer and Dance

Previous Job Positions:

  • General Merchandise Team Member
  • Cheer Instructor and Coach

Schools:

  • Queensland University of Technology
  • Saint Thomas More College

Level of Education:

  • Bachelor of Behavioural Science
  • Queensland Certificate of Education Year 12 Certificate

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