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Alpha Group - General Mananger Resume Example

Sebastian Green
XXXX XXXXXXXXX XXXX XXXXXX , Pembroke Pines , FL 33024 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic in management and customer service with a solid history of achievement in retail sales. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include management, sales, communication and productivity.

Service-oriented manager with 30 year background in a retail sales, customer service environment . Core competencies include exceptional communication, assertive and persuasive and goal oriented as well as excellent time management skills. Handles tasks with accuracy and efficiency.


Bi-lingual Manager who builds and leads friendly, efficient service/sales teams. Managed over 100 staff in retail, entertainment, professional settings.  Level-headed and composed professional, who takes pride in giving the best service possible to all customers/clients.

Skills
  • Speaking
  • Active Listening
  • Coordination
  • Time Management
  • Customer and Personal Service
  • Production and Processing
  • Negotiation
  • Foreign Language
  • Administration and Management
  • Persuasion
Experience
General Mananger / Owner 01/2014 to Present
Alpha Group, Corp Davie, FL
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as order and sales records, correspondence, or other material.
  • Maintain scheduling and event calendars.
  • Maintain scheduling and event calendars.
  • Maintain scheduling and event calendars.
  • Coordinate conferences, meetings, or special events, such as luncheons, golf tournaments and manufacturer greet & meets.
  • Order and dispense supplies.
  • Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
  • Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
  • Negotiate transportation rates or services.
  • Plan or implement improvements to internal or external logistics systems or processes.
  • Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.
General Manager / Owner 12/1996 to 03/2013
Tropical Cigars Hollywood, FL
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Use computers for various applications, such as database management or word processing.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Coordinate conferences, meetings, or special events, such as luncheons, golf tournaments, expos.
  • Represent companies in negotiating contracts and formulating policies with suppliers.
  • Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment, machinery, and supplies.
  • Interview and hire staff, and oversee staff training.
  • Interview and hire staff, and oversee staff training.
  • Prepare and process requisitions and purchase orders for supplies and equipment.
  • Maintain records of goods ordered and received.
  • Control purchasing department budgets.
  • Control purchasing department budgets.
  • Administer online purchasing systems.
  • Prepare reports regarding market conditions and merchandise costs.
Dealer/Owner 01/1994 to 10/1996
Melissa Amoco Hialeah, FL
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Establish work procedures or schedules and keep track of the daily work of all staff.
  • Order and dispense supplies.
  • Supervise all staff and provide training and orientation to new staff.
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Train and assist staff with computer usage.
Sales Manager 12/1987 to 11/1993
FAST Appliances Hollywood, FL
  • Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
  • Direct, coordinate, and review activities in sales and service accounting and record keeping, and in receiving and shipping operations.
  • Represent company at trade association meetings to promote products.
  • Monitor customer preferences to determine focus of sales efforts.
  • Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
  • Determine price schedules and discount rates.
  • Resolve customer complaints regarding sales and service.
Sales Representative 04/1983 to 10/1987
All in One North Miami Beach, FL
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Provide services to customers, such as order placement or account information.
  • Recommend products to customers, based on customers' needs and interests.
  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
  • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
  • Provide customers with product samples and catalogs.
  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Prepare sales contracts and order forms.
  • Negotiate details of contracts and payments.
Staff Member 02/1981 to 11/1982
Wendy's Hollywood, FL
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
  • Accept payment from customers, and make change as necessary.
  • Clean and organize eating, service, and kitchen areas.
  • Notify kitchen personnel of shortages or special orders.
  • Communicate with customers regarding orders, comments, and complaints.
  • Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.
  • Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.
Education
High School Diploma: N/A Jun 1982 Chaminade-Madonna College Preparatory - Hollywood, FL
Languages

Fluent in Spanish, also read and write with a high level of proficiency

Affiliations
Rotary International
James Jr. Foundation
Davie-Cooper City Chamber of Commerce
Fuente Charitable Cigar Family Foundation
Ease Foundation
Awards
Paul Harris Fellow / Rotary International
Opus-X Retailer for Arturo Fuente
Davidoff Retailer
Miami Herald Best Cigar Lounge Miami Beach, FL
New Times Best Mojito South Beach, FL
Angel Award Prestige Club
President Davie-Cooper City Rotary Club (2 Terms)
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Resume Details

This is a real resume for a General Mananger in Pembroke Pines, Florida with experience working for such companies as Alpha Group, Corp, Tropical Cigars. This is one of the hundreds of General Mananger resumes available on our site for free. Use these resumes as templates to get help creating the best General Mananger resume.

Previous Companies:

  • Alpha Group
  • Corp
  • Tropical Cigars

Previous Job Positions:

  • General Mananger
  • Owner
  • General Manager
  • Dealer
  • Sales Manager

Schools:

  • Chaminade-Madonna College Preparatory

Level of Education:

  • High School Diploma

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