Wendys - General Manager Resume Example

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Lucas Martin
XXXX XX XXX XXXXXX, Lee's Summit, MO 64063
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Ph: XXXXXXXXXXXX
Professional Summary

Responsible Restaurant Manager proficient in running operations and growing sales through transactions and repeat customers. Passionate and motivated, with a drive for excellence. Fourteen years in fast casual service industry.  Dedicated General Manager who builds and leads friendly, efficient service teams. Manages 35-40 staff in fast casual - dining establishment, serving an average of 700 of customers per shift. Level-headed and composed professional, who maximizes table turns and receipts.

Skills
  • Complex Problem Solving
  • Judgment and Decision Making
  • Management of Financial Resources
  • Operations Analysis
  • Customer and Personal Service
  • Administration and Management
Experience
General Manager Jan 2015Present Wendy's Kansas City, MO
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Schedule staff hours and assign duties.
  • Maintain food and equipment inventories, and keep inventory records.
  • Establish standards for personnel performance and customer service.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Keep records required by government agencies regarding sanitation, and food subsidies.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
Multi-Unit General Manager May 2014Jan 2015 Five Guys Burgers & Fries Lee's Summit, Mi
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in multiple Five Guys locations.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Organize and direct employee training programs, resolve personnel problems, hire new staff, and evaluate employee performance in multiple Five Guys locations.
  • Order and purchase equipment and supplies.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
  • Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
General Manager Apr 2009Apr 2014 Panera Bread Kansas City, MO
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Establish standards for personnel performance and customer service.
  • Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
  • Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
General Manager May 2004Apr 2009 Qdoba Mexican Grill Springfield, MO
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
  • Establish and enforce nutritional standards for dining establishments based on accepted industry standards.
Education
High School Diploma: General Studies May 2003 Blue Springs High School Blue Springs, MO
GED: Business Administration Metropolitan Community College Independence, MO

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About this resume

General Manager FROM Lee's Summit , Missouri RESUME

This is a resume for a General Manager in Lee's Summit, Missouri with experience working for such companies as Wendys and Five Guys Burgers & Fries. The grade for this resume is 0 and is one of hundreds of General Manager resumes available on our site for free. Use these resumes as templates to get help creating the best General Manager resume.

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School Attended
Blue Springs High School