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Vista Group Hospitality Llc - General Manager Resume Example

Natalie Bennett
XXXX XXXXXXX XXXXXX, Oceanside, CA 92057
XXXXXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary
I am fast learner and organize. Love helping people and love being in customer service. 
Skills

I have the passion for photography and cooking.

Experience
General Manager Aug 2013Oct 2015 Vista Group Hospitality LLC Vista, Ca Responsible of hiring and training new team members.
Responsible in making Front Desk and Housekeeping schedules.
Responsible on Payroll. Oversee other 2 General Managers in 2 different Motel.
Assist GSR with check-in and check out.
Making sure sales goal is meet.
In charge of Rates, inventory and making sure all the hotel is clean and up to code.
Responsible for all the guest complaints, Medallia, TripAdvisor, and all OTA booking. 
Front Desk Mar 2011Aug 2013 Hampton Inn & Suites San Clemente, ca Answer telephone calls.
check guest in/out
cash handling
Make reservations for all future guests and provide an excellent customer service.
Assist guest with all there questions.
Front Desk/ Night Auditor Jul 2010Mar 2011 Holiday Inn Express San Clemente, CA Answer telephone calls.
Make reservations.
Check guest in and out.
assist guest with all there questions and provide an excellent customer service.
Responsible of making sure night audit is balance.
Front Desk/Night Auditor, Server, Concierge Jul 2006Apr 2008 Marriott International Santa Clara, Ca Answer telephone calls. 
check guest in and out.
Make future reservations.
Assist guest with all there questions.
Sever on banquet functions.
Concierge for all the Gold and Platinum members.
Night Auditor. Making sure all the charges in every department all are input and balance.
Barista, Hostess, Front Desk Mar 2006Jul 2007 Marriott Monterey, ca Barista for Starbucks. Making sure the cafe has fresh coffee and assisting guest with all there beverages order.
Cash Handling.
Assign tables for guest and take future dining reservations.
Check guest in and out.
Assist guest in all the questions and make future reservations.
Education
Medical Administrative: Medical Billing Apr 1998 Computer Business College San Jose, ca
Community Service
I do teach Keyboarding and photography at the San Diego Homeless Shelter. Help women get back on there feet. I also Volunteer at the San Diego Habitat for Humanity to build houses for all the Veterans.
Languages
Tagalog, English, Spanish
Awards
Awarded by Mr. Marriott
Certification complete GM by G6 Hospitality
Certified Medical Admin
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Resume Details

This is a real resume for a General Manager in Oceanside, California with experience working for such companies as Vista Group Hospitality Llc, Hampton Inn & Suites, Holiday Inn Express. This is one of the hundreds of General Manager resumes available on our site for free. Use these resumes as templates to get help creating the best General Manager resume.

Previous Companies:

  • Vista Group Hospitality LLC
  • Hampton Inn & Suites
  • Holiday Inn Express

Previous Job Positions:

  • General Manager
  • Front Desk
  • Night Auditor
  • Server
  • Concierge

Schools:

  • Computer Business College

Level of Education:

  • Medical Administrative

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