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Tutta Bella Neapolitan Pizzeria - General Manager Resume Example

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Nathan Gonzalez
XXXXX XXXX XXX XX, Seattle, WA 98166
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary:

Seasoned hospitality professional with more than 10 years of experience in fast-paced environments. Expectation of excellenence in service and execution from self and others.  A track record of achieving exceptional results in guest satisfaction, service and P & L results. Additionally showing success in recruiting, hiring & developing new team members across multiple locations.

Skills:
  • Intuitive Customer Service
  • High Volume Muli-Tasker
  • Ability to Connect with Others Easily
  • Flexible
  • Great Smile
  • Willing & Able
  • Quick learner 
  • Loyal
Experience:
General Manager Jun 2009Jun 2015 Tutta Bella Neapolitan Pizzeria Issaquah, WA
  • Dedicated to providing superior customer service
  • Established relationships with guests, community& team members 
  • Excelled at managing multiple priorities in high volume environment 
  • Encouraged teamwork between all staff - no one one person is better than any job task - including myself 
  • Managed all aspects of day-to-day operations 
  • Successfully oversaw the planning, opening & success of Tutta Bella's fourth location
  • Supervised staff, including hiring, training & scheduling 
  • Complete P & L oversight & management of operational/prime cost leading to positive bottom line results
  • Maintained and cultivated vendor relationships
  • Inventory management & weekly ordering
  • Community outreach & support
General Manager May 2005May 2009 Tutta Bella Neapolitan Pizzeria Seattle, WA
  • Created an environment of guest satisfaction that ensured growth 
  • Dedicated to on going training for staff that made guest loyalty a given
  • Ongoing training and development for all staff
  • Community outreach for mutual benefit - including participation in local farmers market & chamber of commerce
  • Sponsorship of local little league team
  • P & L oversight to ensure bottom line profitability 
  • Excelled in guest connections that increased repeat (regular) business
  • Operational, P & L excellence resulting in consistent quarterly bonuses
Front of the House Manager Nov 2005May 2006 Tutta Bella Neapolitan Pizzeria Seattle, WA
  • Driven by a desire to serve others
  • Focused on exceeding guest expectations
  • Screening, hiring and training staff for new restaurant opening & beyond
  • Providing in the moment feedback and direction
  • Creating an environment of teamwork to provide excellent customer experience
  • Scheduling for a high volume environment 
  • Connecting with the community
Registrar/Office Assistant Aug 2000Oct 2005 Highline School District Sea Tac, WA
  • Processed documents, forms, mailings and materials
  • Enrolled and tracked attendance for elementary population
  • Collaborated with Office Manager to ensure effective & efficient operation of the front office
  • Administered first aide and prescription medications to students within established guidelines
  • Maintained manual and electronic documents, files & records
  • Monitored students referred for disciplinary action ensuring student welfare & maintaining a secure office environment
  • Ordered and maintained inventory of office & teacher supplies
Education:
Bachelor of Arts : Sociology Mar 1986 Seattle University Seattle, WA
Community Service:
  • Cyle the WAVE
  • Encompass
  • Issaquah Food Bank
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Resume Details

This is a real resume for a General Manager in Seattle, Washington with experience working for such companies as Tutta Bella Neapolitan Pizzeria, Highline School District. This is one of the hundreds of General Manager resumes available on our site for free. Use these resumes as templates to get help creating the best General Manager resume.

Previous Companies:

  • Tutta Bella Neapolitan Pizzeria
  • Highline School District

Previous Job Positions:

  • General Manager
  • Front of the House Manager
  • Registrar
  • Office Assistant

Schools:

  • Seattle University

Level of Education:

  • Bachelor of Arts

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