Tutta Bella Neapolitan Pizzeria - General Manager Resume Example

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Nathan Gonzalez
XXXXX XXXX XXX XX, Seattle, WA 98166
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary:

Seasoned hospitality professional with more than 10 years of experience in fast-paced environments. Expectation of excellenence in service and execution from self and others.  A track record of achieving exceptional results in guest satisfaction, service and P & L results. Additionally showing success in recruiting, hiring & developing new team members across multiple locations.

Skills:
  • Intuitive Customer Service
  • High Volume Muli-Tasker
  • Ability to Connect with Others Easily
  • Flexible
  • Great Smile
  • Willing & Able
  • Quick learner 
  • Loyal
Experience:
General Manager Jun 2009Jun 2015 Tutta Bella Neapolitan Pizzeria Issaquah, WA
  • Dedicated to providing superior customer service
  • Established relationships with guests, community& team members 
  • Excelled at managing multiple priorities in high volume environment 
  • Encouraged teamwork between all staff - no one one person is better than any job task - including myself 
  • Managed all aspects of day-to-day operations 
  • Successfully oversaw the planning, opening & success of Tutta Bella's fourth location
  • Supervised staff, including hiring, training & scheduling 
  • Complete P & L oversight & management of operational/prime cost leading to positive bottom line results
  • Maintained and cultivated vendor relationships
  • Inventory management & weekly ordering
  • Community outreach & support
General Manager May 2005May 2009 Tutta Bella Neapolitan Pizzeria Seattle, WA
  • Created an environment of guest satisfaction that ensured growth 
  • Dedicated to on going training for staff that made guest loyalty a given
  • Ongoing training and development for all staff
  • Community outreach for mutual benefit - including participation in local farmers market & chamber of commerce
  • Sponsorship of local little league team
  • P & L oversight to ensure bottom line profitability 
  • Excelled in guest connections that increased repeat (regular) business
  • Operational, P & L excellence resulting in consistent quarterly bonuses
Front of the House Manager Nov 2005May 2006 Tutta Bella Neapolitan Pizzeria Seattle, WA
  • Driven by a desire to serve others
  • Focused on exceeding guest expectations
  • Screening, hiring and training staff for new restaurant opening & beyond
  • Providing in the moment feedback and direction
  • Creating an environment of teamwork to provide excellent customer experience
  • Scheduling for a high volume environment 
  • Connecting with the community
Registrar/Office Assistant Aug 2000Oct 2005 Highline School District Sea Tac, WA
  • Processed documents, forms, mailings and materials
  • Enrolled and tracked attendance for elementary population
  • Collaborated with Office Manager to ensure effective & efficient operation of the front office
  • Administered first aide and prescription medications to students within established guidelines
  • Maintained manual and electronic documents, files & records
  • Monitored students referred for disciplinary action ensuring student welfare & maintaining a secure office environment
  • Ordered and maintained inventory of office & teacher supplies
Education:
Bachelor of Arts : Sociology Mar 1986 Seattle University Seattle, WA
Community Service:
  • Cyle the WAVE
  • Encompass
  • Issaquah Food Bank

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About this resume

General Manager FROM Seattle , Washington RESUME

This is a resume for a General Manager in Seattle, Washington with experience working for such companies as Tutta Bella Neapolitan Pizzeria and Tutta Bella Neapolitan Pizzeria. The grade for this resume is 0 and is one of hundreds of General Manager resumes available on our site for free. Use these resumes as templates to get help creating the best General Manager resume.

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School Attended
Seattle University