Pollo Tropical - General Manager Resume Example

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Charlotte Murphy
XXXX XXXXXXXX XXXXX, Jacksonville, FL 32216
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary:

Seasoned general manager with more than 28 years of experience in fast-paced restaurant management. Excellent in sales building and customer relations. Track record of achieving exceptional results in the everyday operations and maintaining the cleanliness and overall success of the restaurant.

Skills:

  •  
  • Service Orientation
  • Time Management
  • Coordination
  • Customer and Personal Service
  • Administration and Management
  • Judgment and Decision Making
  • Sales and Marketing
  • Management of Personnel Resources
  • Quality Control Analysis
  • Troubleshooting
Experience:
General Manager Jun 2011Sep 2014 Pollo Tropical Jacksonville, FL
  • Oversee activities directly related to making products or providing services.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
General Manager Oct 1985Apr 2011 Dominos Pizza Jacksonvile, FL


 

  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
Education:
High School Diploma Sandalwood High School Jacksonville, FL
Awards:

Top  Pollo Tropical restaurant in the company in catering sales

2012 and 2013 with over 100k in sales


 

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About this resume

General Manager FROM Jacksonville , Florida RESUME

This is a resume for a General Manager in Jacksonville, Florida with experience working for such companies as Pollo Tropical and Dominos Pizza. The grade for this resume is 0 and is one of hundreds of General Manager resumes available on our site for free. Use these resumes as templates to get help creating the best General Manager resume.

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School Attended
Sandalwood High School