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Peppinos Pizzeria & Sports Grille - General Manager Resume Example

Noah Smith
XXXX XXXX XXXXX XXX, Kentwood, MI 49512
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Seasoned Manager with more than 15 years of experience in fast-paced, high-volume restaurant's. Excellent leadership and motivational skills. Track record of achieving exceptional results in guest satisfaction and increased sales.

Skills
  • Administration and Management
  • Personnel and Human Resources
  • Customer and Personal Service
  • Complex Problem Solving
  • Time Management
  • Sales and Marketing
  • Teambuilding/Training/Supervision
  • Operation Monitoring
  • Budgeting  & Cost Controls
  • Safety/Sanitation/Quality Controls
  • Payroll/P&L Management
  • Organized/Motivated/Dependable
Experience
General Manager Jun 2011Present Peppino's Pizzeria & Sports Grille Grand Rapids, MI
  • Maintain food, beer, wine and liquor inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
  • Order and purchase equipment, supplies, food and beverage.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in FOH and BOH.
  • Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.
  • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Designed and implemented strict cost control measures.
Food And Beverage Manager Feb 2013Aug 2013 Horizons Conference Center Saginaw, MI
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Schedule and receive beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Establish standards for personnel performance and customer service.
  • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
  • Bi Weekly inventories of food & beverage.
Restauant Manager Jun 2009Jun 2011 The Corner Bar Rockford, MI
  • Promote guest satisfaction for steady repeat business.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Interviewing, hiring, training and coaching.
Education
BBA : Business Management/Marketing Apr 2002 Grand Valley State University Allendale, MI
MBA : Business Management Western Michigan University Grand Rapids, MI
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Resume Details

This is a real resume for a General Manager in Kentwood, Michigan with experience working for such companies as Peppinos Pizzeria & Sports Grille, Horizons Conference Center, The Corner Bar. This is one of the hundreds of General Manager resumes available on our site for free. Use these resumes as templates to get help creating the best General Manager resume.

Previous Companies:

  • Peppinos Pizzeria & Sports Grille
  • Horizons Conference Center
  • The Corner Bar

Previous Job Positions:

  • General Manager
  • Food and Beverage Manager
  • Restauant Manager

Schools:

  • Grand Valley State University
  • Western Michigan University

Level of Education:

  • BBA
  • MBA

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