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Moes Southwest Grill - General Manager Resume Example

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Chloe Torres
XXXX XXX XXXXXXX XXX, Bessemer, AL 35022
XXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Accomplished and energetic manager with a solid history of achievement in food service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include customer service, budgeting, and problem solving.

Skills
  • English Language
  • Customer and Personal Service
  • Active Listening
  • Complex Problem Solving
  • Critical Thinking
  • Computers and Electronics
  • Administration and Management
  • Reading Comprehension
  • Judgment and Decision Making
  • Time Management
  • Operation and Control
  • Troubleshooting
  • Sales and Marketing
  • Food Production
  • Equipment Maintenance
Experience
General Manager Jan 2013Present Moe's Southwest Grill Hoover , AL
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Monitor food preparation methods, portion sizes, and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Explain goals, policies, or procedures to staff members.
Trainer/Server Mar 2011May 2013 Texas Roadhouse Pelham, AL
  • Collect payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Provide guests with information about local areas, including giving directions.
  • Train newly hired employees proper serving procedures.
  • Ensure newly hired employees have perfected the menu and are ready to work independently. 
Assistant Manager Aug 2010Apr 2011 Firehouse Subs Vestavia Hills, AL
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Floor Staff Oct 2008Dec 2010 Rave Motion Pictures Birmingham, AL
  • Sell and collect admission tickets and passes from patrons at entertainment events.
  • Count and record number of tickets collected.
  • Greet patrons attending entertainment events.
  • Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
  • Guide patrons to exits or provide other instructions or assistance in case of emergency.
  • Settle seating disputes or help solve other customer concerns.
  • Work with others to change advertising displays.
  • Manage informational kiosks or displays of event signs or posters.
Education
High School Diploma May 2010 Briarwood Christian High School Birmingham, AL
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Resume Details

This is a real resume for a General Manager in Bessemer, Alabama with experience working for such companies as Moes Southwest Grill, Texas Roadhouse, Firehouse Subs. This is one of the hundreds of General Manager resumes available on our site for free. Use these resumes as templates to get help creating the best General Manager resume.

Previous Companies:

  • Moes Southwest Grill
  • Texas Roadhouse
  • Firehouse Subs

Previous Job Positions:

  • General Manager
  • Trainer
  • Server
  • Assistant Manager
  • Floor Staff

Schools:

  • Briarwood Christian High School

Level of Education:

  • High School Diploma

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