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Maddys & Maddys Tap Room - General Manager Resume Example

Elizabeth Richardson
XXXX XXXX XXXXXXX XX , Washington , DC 20001
H: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Professional Summary
Skills
Experience
General Manager 08/2009 - 04/2014
Maddy's & Maddy's Tap Room - Washington, DC
  • Promoted from Bartender to General Manager due to excellent performance.
  • Increased sales by 20% in the first year.
  • Awarded by Zagat, Washingtonian the Best New Bar in Dupont Circle (first year).
  • Worked with local¬†providers on getting better deals for better profits.
  • Designed menus, logos, and lay-out of the restaurant.
  • Brings in new clients, increasing sales and profitability.
  • Builds a reputation for providing excellent customer service.
  • Analyzes financial reports to identify opportunities to increase profitability.
  • Received multiple positive evaluations from clients.
  • Initiates changes to business processes that increase profitability.
  • Interviews and assesses job applicants to make hiring decisions.
  • Maintains a strong team by properly coaching, counseling, and disciplining direct reports.
  • Maintains a positive attitude in dealing with customer service problems or dissatisfied clients.
  • Team player builds strong relationships with coworkers.
Bartender, Bar Manager 07/2008 - 07/2009
Lola's - Washington, DC
  • Responsible for opening of the restaurant and managing inventories.
  • Kept a positive attitude while addressing customer service problems.
  • Led a productive team by coaching, counseling.
Assistant General Manager 10/2007 - 07/2008
Peacock Grand Cafe - Washington, DC
  • Managed new restaurant including hiring of all staff and setting up all inventories.
  • Set up new menus including for dinner, lunch and bar.
  • Established strong relationships with customers.
  • Assessed potential new hires for suitability.
  • Handles customer services problems with patience and professionalism.
  • Built leadership skills and properly mentoring subordinates.
  • Self starter, fulfilled responsibilities with limited direction.
  • Strategically delated work among subordinates to maintain efficient operations.

Waiter, Head Waiter and Bartender 07/2003 - 10/2007
Bobby Van's Steakhouse & Bobby Van's Grill - Washington, DC
Assistant General Manager 04/1999 - 07/2003
McCormick & Schmick's - Washington, DC
  • Duties included hiring of all staff and all manager responsibilities.
Manager, General Manager 02/1996 - 03/1999
Don Pablo's Restaurant - Alexandria, VA
  • Started in Manassas, Virginia as Assistant General Manager.
  • Promoted to Opening General Manager in Alexandria, Virginia.
  • Duties included all inventories and setting up purveyors.
  • Hiring of all staff, front and back.
Manager 12/1993 - 01/1996
Romano's Macaroni Grill - Holmdel, NJ
  • Started in Leon Springs, Texas.
  • Transferred to Holmdel, New Jersey as Assistant General Manager.
  • Opening of Holmdel, New Jersey, Edison, New Jersey, and East Hanover, New Jersey.
  • Transferred to Fairfax, Virginia. ¬†Opening team member.
  • Duties included all management responsibilities.
Chef 02/1986 - 06/1993
Rosa's Cantina - Hamilton, BM
  • Designing of menu and logos.
  • All back of house inventories.
  • Introducing Bermudians to Tex-Mex food.
Assistant Executive Chef 07/1984 - 12/1986
Lady Patricia - Stockholm, SW
  • Opened first Tex-Mex restaurant in Stockholm.
  • Training of all staff and menu design.
  • Training classes on how to eat Tex-Mex food.
Head Line Cook 07/1978 - 04/1984
1776, Inc. (Mama's & Mama's Cafe) - San Antonio, TX
  • Started as dishwasher and worked my way up to Head Line Cook.
  • Opened stores in San Antonio, Austin, and Houston.
Education
restaurant management university of texas - austin, tx
Community Service
Awards
Best of DC
Washingtonian Magazine
Zagat Rated
Who's Who Among Professionals
Additional Information
References:
Sean Calhoun, Keany Produce, (703) 867-8206
Josh Havey, Premium Wholesale, (202) 439-8585
John Martin, friend, Canadian Government, (202) 549-0582
Mark Disney, ex-employee, (202) 468-1974
Konstantine Troupos, Owner, Cava/Cava Grill/Sugo Restaurants, (301) 466-4980
Kolie Zeka, General Manager, DBGB Kitchen & Bar, (202) 609-7860
Ben Bulter, friend, Developer, (301) 654-5688
Ahmed Kahn, friend, School Teacher, Atlantic City School District, (609) 892-7708
Joseph Robinson, friend, ex-fellow employee, (571) 224-4625
Daniel Mahdavian, Partner, Boss-Shepherds, (202) 347-2677
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Resume Details

This is a real resume for a General Manager in Washington, District of Columbia with experience working for such companies as Maddys & Maddys Tap Room, Lolas, Peacock Grand Cafe. This is one of the hundreds of General Manager resumes available on our site for free. Use these resumes as templates to get help creating the best General Manager resume.

Previous Companies:

  • Maddys & Maddys Tap Room
  • Lolas
  • Peacock Grand Cafe

Previous Job Positions:

  • General Manager
  • Bartender
  • Bar Manager
  • Assistant General Manager
  • Waiter

Schools:

  • university of texas

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