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Lukes Lobster - General Manager Resume Example

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XXX XXXXXXXXX XXX XXXXXX, New York, NY 10030 XXX XXXXXXXXX XXX XXXXXX, 10030, New York NY
XXXXXXXXXXXXX - XXXXXXXXXXXXXXXXXXXXXX
Summary

Accomplished and energetic General Manager with a solid history of achievement in fast-paced casual dining operations. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include attention to detail, employee retention and personalized customer service.

Skills & Certifications
  • NYC Food Handlers Certification
  • Microsoft Office Suite/Various POS & Paychex exp.
  • Customer and Personal Service
  • Complex Problem Solving
  • Active Learning
  • Judgment and Decision Making
  • Time Management
  • Food Production
Experience
05/2012 to 01/2015
General Manager Luke's Lobster - New York, NY
  • Manage food and labor costs while executing company policies and values
  • Train, monitor, and mentor new team members to promote company and personal growth 
  • By working individually with team members by empowering team morale, 50% - 75% of staff at my location have been promoted to various levels at different locations
  • Anticipate and identify problems and initiate appropriate corrective action
  • Maintain fast, accurate service while providing excellent customer service and meet and/or exceed both company and customer expectations.
07/2009 to 06/2011
Customer Service Supervisor/Keyholder Whole Foods Market Inc - New York, NY
  • Ensured customers received exceptional and consistent customer service while maintaining a clean department at all times  
  • Analyzed and resolved work problems while also assisting fellow employees in solving work problems 
  • Performed cashiering and other clerical duties to relieve subordinates during peak work periods
06/2006 to 06/2009
Kitchen Manager/Expeditor Miriam's Southern Cuisine - Queens
  • Supervising food preparation by the establishment and maintaining quality standards of food presentation
  • Kept company records such as amount and cost of food served and hours worked by employees.
  • Inspected kitchen and dining areas as well as kitchen utensils and equipment to ensure sanitary standards were met.
Education
01/2004
High School Diploma:
Harvey Milk High School - New York, NY
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Resume Details

This is a real resume for a General Manager in New York, New York with experience working for such companies as Lukes Lobster, Whole Foods Market Inc, Miriams Southern Cuisine. This is one of the hundreds of General Manager resumes available on our site for free. Use these resumes as templates to get help creating the best General Manager resume.

Previous Companies:

  • Lukes Lobster
  • Whole Foods Market Inc
  • Miriams Southern Cuisine

Previous Job Positions:

  • General Manager
  • Customer Service Supervisor
  • Keyholder
  • Kitchen Manager
  • Expeditor

Schools:

  • Harvey Milk High School

Level of Education:

  • High School Diploma

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