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Jimmy Johns Gourmet Sandwiches Restaurant 729 - General Manager Resume Example

Ykelatn Vslia
Professional Summary

Accomplished and energetic General  Manager with a solid history of achievement in running a fast-paced high traffic restaurant. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include training and coaching assistant managers, increasing sales revenue, conflict resolution and insuring customer satisfaction.

  • Strong business math and accounting skills
  • Engaging personality, fast learner, team worker
  • Ability to handle and resolve customer complaints
  • Ability to handle and resolve employee issues
  • Excellent time management and organization
  • Operations Analysis
  • POS Systems
  • Good oral/written communication skills 
  • Strong analytical/decision-making skills
  • Detail oriented 
  • Strong adherence to company policies and procedures
  • Control Profit & Loss
General Manager 08/2013 to Current
Jimmy John's Gourmet Sandwiches Restaurant #729 Lubbock, TX
  • Perform Open / Mid-Day / Closing procedures
  • Achieve high passing scores on monthly corporate audits and maintain 100% compliance with all corporate standards and policies
  • Conduct daily audits of assistant managers
  • Sales revenue increase of 19% through excellent customer service
  • Manage hiring, scheduling and staffing of all crew
  • Conduct weekly inventory of product
  • Recommend promotions and raises to area supervisor
  • Liaison between assistant managers and supervisory management
  • Handle all administrative paperwork in a timely fashion
  • Exercise discretion and independent judgement on a daily basis
  • Responsible for coaching, mentoring, training, and termination of employees and discipline as necessary
  • Delegate tasks and ensure their implementation
  • Responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning and paper supplies to ensure a minimum loss from waste or theft. 
  • Supervise in the preparation, sale and service of food, assist when necessary and ensure 100% customer satisfaction
  • Forecast food items; estimate what amount of each food item will be consumed per shift
  • Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Assistant Manager 10/2012 to 05/2013
McDonald's Corporation Restaurant #32375 Lubbock, TX
  • Manage high-volume, fast-paced operations efficiently 
  • Supervise and coordinate 15 to 20 team members
  • Supervise kitchen activities to ensure quality of food
  • Provide friendly customer service and ensure 100% satisfaction
  • Enter invoices and count inventory
  • Maintain inventory and ensure adequate stocks
  • Communicate with management team during shifts to ensure optimal service.
  • Ensure cleanliness of the outlet
  • Investigate and resolve complaints related to food service and quality
  • Adhere to established restaurant practices and procedures
  • Prioritize and delegate tasks and ensure their execution
  • Hire, train and schedule employees  
Department Manager 08/2011 to 08/2011
McDonald's Corporation Restaurant #33577 Slaton, TX
  • Provide excellent customer service
  • Resolve customer complaints promptly and professionally
  • Schedule employee work hours
  • Maintaining clean and safe environment
  • Encourage a team mentality 
  • Ensure quality of food and speed of service 
  • Ensure adequate maintenance of equipment is carried out
  • Track inventory and monitor the quality of food products
Crew Member 02/2011 to 08/2011
McDonald's Corporation Restaurant #33577 Slaton, TX
  • Readily accept any task given and perform to the highest standard
  • Strive for high customer satisfaction
60 credit hours of undergraduate course work with 3.3 GPA Texas Tech Univeristy - Lubbock , TX, US
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Resume Details

This is a real resume for a General Manager in Lubbock, Texas with experience working for such companies as Jimmy Johns Gourmet Sandwiches Restaurant 729, Mcdonalds Corporation Restaurant 32375, Mcdonalds Corporation Restaurant 33577. This is one of the hundreds of General Manager resumes available on our site for free. Use these resumes as templates to get help creating the best General Manager resume.

Previous Companies:

  • Jimmy Johns Gourmet Sandwiches Restaurant 729
  • McDonalds Corporation Restaurant 32375
  • McDonalds Corporation Restaurant 33577

Previous Job Positions:

  • General Manager
  • Assistant Manager
  • Department Manager
  • Crew Member


  • Texas Tech Univeristy

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