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Goldrush - General Manager Resume Example

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Owen Adams
XX XXXXXXX XXX, West Haven, CT 06516
XXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Accomplished and energetic Secretary with a solid history of achievement in Customer Service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include social skills, comprehension and fast learning.

Skills
  • Customer and Personal Service
  • Active Listening
  • Speaking
  • Reading Comprehension
  • Critical Thinking
  • Writing
  • Coordination
  • Social Perceptiveness
  • Time Management
  • Monitoring
  • Instructing
  • Sales and Marketing
  • Public Safety and Security
Experience
Goldrush Milford, CT General Manager Jun 2010Apr 2014
  • Direct or coordinate an organization's financial or budget activities to fund operations, maximize investments, or increase efficiency.
  • Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
  • Prepare budgets for approval, including those for funding or implementation of programs.
  • Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity.
  • Review reports submitted by staff members to recommend approval or to suggest changes.
  • Direct human resources activities, including the approval of human resource plans or activities, the selection of directors or other high-level staff, or establishment or organization of major departments.
find it again llc chesire , ct Secretaries and Administrative Assistants, Except Legal, Medical, and Executive Feb 2007May 2010
  • personally organizing customers garages , offices, homes ect.
  • high attention to detail
  • meeting the clients every need
  • 100% satisfaction guaranteed
  • buisness based on mouth to mouth reference
Continental Agency of Connecticut Hamden, CT Lead Secretary/ Customer Service Jan 2000Jan 2007
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Keep records of all goods shipped, received, and stored.
  • Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Learn to operate new office technologies as they are developed and implemented.
Colorado Prime Inc. Hamden, CT Telemarketing Manager Jan 1986Jan 2000
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Provide staff with assistance in performing difficult or complicated duties.
  • Monitor sales staff performance to ensure that goals are met.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Hire, train, and evaluate personnel.
  • Attend company meetings to exchange product information and coordinate work activities with other departments.
  • Analyze details of sales territories to assess their growth potential and to set quotas.
  • Formulate pricing policies on merchandise according to profitability requirements.
  • Prepare sales and inventory reports for management and budget departments.
  • Plan and prepare work schedules, and assign employees to specific duties.
  • Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.
  • Inventory stock and reorder when inventories drop to specified levels.
  • Examine merchandise to ensure correct pricing and display, and that it functions as advertised.
Education
Gateway Community College New Haven, CT Associate of Arts: Buisness Management May 2007
Amore Institute of Hair Design West Haven, CT Associate of Arts: Cosmetology , Hair and Makeup May 2000
Chesire High School Chesire, CT High School Diploma: Basic Studies May 1996
Community Service
volunteered at the special olympics 1976-1986
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Resume Details

This is a real resume for a General Manager in West Haven, Connecticut with experience working for such companies as Goldrush, Find It Again Llc, Continental Agency Of Connecticut. This is one of the hundreds of General Manager resumes available on our site for free. Use these resumes as templates to get help creating the best General Manager resume.

Previous Companies:

  • Goldrush
  • find it again llc
  • Continental Agency of Connecticut

Previous Job Positions:

  • General Manager
  • Secretaries and Administrative Assistants
  • Except Legal
  • Medical
  • and Executive

Schools:

  • Gateway Community College
  • Amore Institute of Hair Design
  • Chesire High School

Level of Education:

  • Associate of Arts
  • High School Diploma

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