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Erbert And Gerberts - General Manager Resume Example

Anthony Walker
XXXXX XXXX XXXXXXXXXX XXXX XXX, Burnsville, MN 55306
XXXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Accomplished and energetic General Manager with a solid history of achievement in the food and beverage industry. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include driving sales, customer service and maintaining a clean and organized restaurant.

Skills
  • Administration and Management
  • Customer and Personal Service
  • Judgment and Decision Making
  • Writing
  • Sales and Marketing
  • Operation and Control
Experience
Erbert And Gerbert's Lakeville, MN General Manager Jun 2011Present
  • Count money and make bank deposits.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
  • Order and purchase equipment and supplies.
  • Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
  • Arrange for equipment maintenance and repairs, and coordinate a variety of services such as pest control.
  • Provide great customer service in the store and over the phone.
  • Slice and prep food every morning before open.
Family Video Abilene, KS Cashier/Sales Aug 2010Dec 2010
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Process merchandise returns and exchanges.
  • Assist with duties in other areas of the store, such as restocking shelves and cleaning.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Stock shelves, and mark prices on shelves and items.
Subway Savage, MN Assistant Manager Feb 2007Jun 2010
  • Provide great customer service.
  • Food prep and baking bread.
  • Opening the store.
  • Assisting with weekly inventory.
  • Scheduling staff and maintaining a good labor percent.
  • Taking catering orders and preparing them.
  • Maintaining a clean environment at all times; washing tables, cleaning bathrooms, taking out the garbage, etc.
  • Cash deposits and change orders.
  • Food orders; ordering and receiving them.
Victoria Secret Burnsville, MN Pink Associate Nov 2006Mar 2007
  • In charge of helping customers in the PINK room while maintaining an upbeat personality at all times.
  • Stocking, cleaning and organizing.
  • Floor sets.
  • Helping out with the fitting rooms.
  • Tagging new inventory.
  •  Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Michaels Arts and Crafts Apple Valley, MN Cashier/Sales Associate Oct 2005Dec 2006
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Place special orders or call other stores to find desired items.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Inventory stock and requisition new stock.
  • Exchange merchandise for customers and accept returns.
  • Bag or package purchases, and wrap gifts.
  • Clean shelves, counters, and tables.
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Education
Eastview High School Apple Valley, MN High School Diploma: Creative writing, Art, Band Jun 2007
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Resume Details

This is a real resume for a General Manager in Burnsville, Minnesota with experience working for such companies as Erbert And Gerberts, Family Video, Subway. This is one of the hundreds of General Manager resumes available on our site for free. Use these resumes as templates to get help creating the best General Manager resume.

Previous Companies:

  • Erbert And Gerberts
  • Family Video
  • Subway

Previous Job Positions:

  • General Manager
  • Cashier
  • Sales
  • Assistant Manager
  • Pink Associate

Schools:

  • Eastview High School

Level of Education:

  • High School Diploma

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