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Educational Testing Service - General Manager Resume Example

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Skylar Simmons
Professional Summary

Accomplished and energetic finance and operations professional with more than 25 years of experience in leading cross functional/cross organization teams to exceed expectations in mission critical disciplines including data analytics, financial analysis, forecasting, process management, program management, and creative problem solving. Excellent team building, analytical, interpersonal and organizational skills.


Financial Analysis Budgeting/Forecasting

Project Management Creative Problem Solving

Detail Oriented Six Sigma Process Management

Building/Leading Effective Teams Interpersonal/Communication Skills

02/2013 to Present
General Manager (Executive Dir 2/13 thru 1/16), Performance Assessment Scoring Educational Testing Service - Princeton, NJ

Accountable for accurate and timely completion of online and onsite constructed response scoring for all ETS supported programs (53 million scores/yr). Responsible for developing and managing scoring/reporting processes to meet or exceed client requirements including building strong relationships with key stakeholders, managing more than twenty thousand raters, forecasting demand, monitoring resources, processing payments and managing budget of in excess of $100 million. Negotiate and execute contractual agreements. Identify key financial and operational metrics, develop managerial reports, analyze results, identify/mitigate risks, implement internal controls, and lead 70+ person staff in an environment of continuous improvement.


04/2010 to Present
General Manager (Executive Dir 4/10 thru 1/16), Scoring & Reporting Educational Testing Service - Princeton, NJ

Accountable for flawless execution of enterprise wide scoring and score reporting processes including leading cross functional teams to improve processes and proactively identify/mitigate/manage risk. Responsible for developing/executing methodologies to review, analyze, and improve scoring/score reporting processes with a focus on change management and control point analysis. Identify and manage process metrics through use of quality management system and tools (Six Sigma, CAPA, etc.)

02/2007 to 03/2010
Executive Director, SAT Educational Testing Service - Princeton, NJ

Accountable for flawless execution of SAT financial and operational performance. Serve as primary client contact and manage end to end operations of the SAT product line. Meet or exceed client expectations through establishing/leading internal cross functional teams and coordinating/leading cross-organizational teams. Build strong client relations through increased transparency and focus on operational efficiency and risk mitigation.

01/2005 to 02/2007
Lead Business Manager/Project Manager Educational Testing Service - Princeton, NJ

Responsible for end to end management of new multi-million dollar project. Lead cross-functional team of internal and external staff to deliver product within budget, timeline and scope. Develop budgets & forecasts, monitor performance, and manage change accordingly.

08/2004 to 12/2004
Director – International Representative Management Educational Testing Service - Princeton, NJ

Responsible for managing international representatives including securing contracts, monitoring financial performance, and negotiating contract terms.

03/2003 to 08/2004
Account Manager - Operations Educational Testing Service - Princeton, NJ

Coordinate end to end operations and serve as advocate for product managers within Operations for several large product lines.

11/1999 to 03/2003
Financial Manager – GMAT Program Educational Testing Service - Princeton, NJ

Responsible for overall financial performance, reporting, and analysis for GMAT program including preparation of budgets/forecasts, analysis of financial results, enhancement of internal financial controls, streamlining financial reporting, developing pricing strategies, and coordinating internal/external audit requests.

02/1997 to 11/1999
Business Planning Consultant Educational Testing Service - Princeton, NJ

Provide internal business consulting services to business units, streamline processes, reduce costs, and perform strategic & financial analysis of competitors.

01/1994 to 02/1997
Tax Associate/Internal Auditor Educational Testing Service - Princeton, NJ

Responsible for preparation of various federal, state, and local tax returns. Research, plan, and respond to internal & external tax inquiries. Perform operational efficiency audits.

11/1990 to 12/1993
Staff Accountant/Senior Accountant Amper, Politziner, & Mattia P.A./Horvath & Giacin, P.A - Princeton, NJ
Master of Science: Taxation Widener University - Chester, PA
Bachelor of Science: Accounting Rider University - Lawrence Township, NJ
ETS Six Sigma Greenbelt - Princeton, NJ
Project Management Professional (expired 2012) - Princeton, NJ
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Resume Details

This is a real resume for a General Manager in YARDLEY, Pennsylvania with experience working for such companies as Educational Testing Service, Amper, Politziner. This is one of the hundreds of General Manager resumes available on our site for free. Use these resumes as templates to get help creating the best General Manager resume.

Previous Companies:

  • Educational Testing Service
  • Amper
  • Politziner

Previous Job Positions:

  • General Manager
  • 13 thru 1
  • Performance Assessment Scoring
  • 10 thru 1
  • Scoring & Reporting


  • Widener University
  • Rider University
  • ETS Six Sigma Greenbelt
  • Project Management Professional (expired 2012)

Level of Education:

  • Master of Science
  • Bachelor of Science

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