General ManagerHemet, California
Accomplished and energetic finance and operations professional with more than 25 years of experience in leading cross functional/cross organization teams to exceed expectations in mission critical disciplines including data analytics, financial analysis, forecasting, process management, program management, and creative problem solving. Excellent team building, analytical, interpersonal and organizational skills.
Financial Analysis Budgeting/Forecasting
Project Management Creative Problem Solving
Detail Oriented Six Sigma Process Management
Building/Leading Effective Teams Interpersonal/Communication Skills
Accountable for accurate and timely completion of online and onsite constructed response scoring for all ETS supported programs (53 million scores/yr). Responsible for developing and managing scoring/reporting processes to meet or exceed client requirements including building strong relationships with key stakeholders, managing more than twenty thousand raters, forecasting demand, monitoring resources, processing payments and managing budget of in excess of $100 million. Negotiate and execute contractual agreements. Identify key financial and operational metrics, develop managerial reports, analyze results, identify/mitigate risks, implement internal controls, and lead 70+ person staff in an environment of continuous improvement.
Accountable for flawless execution of enterprise wide scoring and score reporting processes including leading cross functional teams to improve processes and proactively identify/mitigate/manage risk. Responsible for developing/executing methodologies to review, analyze, and improve scoring/score reporting processes with a focus on change management and control point analysis. Identify and manage process metrics through use of quality management system and tools (Six Sigma, CAPA, etc.)
Accountable for flawless execution of SAT financial and operational performance. Serve as primary client contact and manage end to end operations of the SAT product line. Meet or exceed client expectations through establishing/leading internal cross functional teams and coordinating/leading cross-organizational teams. Build strong client relations through increased transparency and focus on operational efficiency and risk mitigation.
Responsible for end to end management of new multi-million dollar project. Lead cross-functional team of internal and external staff to deliver product within budget, timeline and scope. Develop budgets & forecasts, monitor performance, and manage change accordingly.
Responsible for managing international representatives including securing contracts, monitoring financial performance, and negotiating contract terms.
Coordinate end to end operations and serve as advocate for product managers within Operations for several large product lines.
Responsible for overall financial performance, reporting, and analysis for GMAT program including preparation of budgets/forecasts, analysis of financial results, enhancement of internal financial controls, streamlining financial reporting, developing pricing strategies, and coordinating internal/external audit requests.
Provide internal business consulting services to business units, streamline processes, reduce costs, and perform strategic & financial analysis of competitors.
Responsible for preparation of various federal, state, and local tax returns. Research, plan, and respond to internal & external tax inquiries. Perform operational efficiency audits.
This is a real resume for a General Manager in YARDLEY, Pennsylvania with experience working for such companies as Educational Testing Service, Amper, Politziner. This is one of the hundreds of General Manager resumes available on our site for free. Use these resumes as templates to get help creating the best General Manager resume.
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