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Cracker Barrel Country Store And Restaurant - General Manager Resume Example

Avery Ward
  • XXXX XXXXXX XXXX XXX, Raleigh, NC 27613
Professional Summary
Focused, passionate, high energy professional with proven leadership experience and outstanding strengths in maximizing operational excellence, increasing customer satisfaction in the capacity to sustain revenue growth while purposefully improving corporate and operations results in changing and diverse environments. 
  • Administration and Management
  • Recruiting and retention
  • Training and developing managers
  • Streamlining operational efficiencies
  • Guest and employee relations
  • Quality assurance audits
  • District roll outs of new products/initiatives
  • Budget planning
  • Financial management
  • Strategic Sales Planning
General Manager, 05/2005 to Present
Cracker Barrel Country Store and Restaurant Morrisville, North Carolina
  • District leadership role $4 Million annually in the restaurant and $1 Million retail 
  • Managing, leading, and developing staff of 125 employees and 5+ managers.
  • Leader in the district top performer in all categories
  • Training store have trained 80+ managers and promoted three internals.
  • District roll-out store
  • Was hired as a fast-track GM
General Manager, 09/2003 to 12/2004
RARE Hospitality, Inc. Bugaboo Creek Division Methuen, Massachusetts
  • Operating high volume casual themed restaurant.
  • Directing 4 managers and bar manager, including 100 employees.
  • Projected 6 million dollar sales/per annum.
  • Responsible for all aspects of profits/loss.
  • Training and developing of managers for the Bugaboo concept.
  • Oversaw two other restaurants and helped new GMs troubleshoot issues.
General Manager and Corporate Manager Trainer, 07/2001 to 09/2003
Joe's American Bar and GrillNewbury Street Loc Boston, Massachusetts
  • Operate high volume restaurant and bar in the historic heart of Boston, featuring two distinctly themed levels comprised of 165 seating (75 indoor, 90 patio) in the downstairs semi-casual area and 184 seats in the world-renowned upstairs fine Dining Room.
  • Annual sales at this location consistently exceeded seven million dollars.
  • Daily direct and manage 120 employees; as a Corporate Trainer, have successfully trained five General Managers and eight managers in the past two years.
General Manager, 02/1997 to 07/2001
Legal Sea Foods Chestnut Hill, Massachusetts
  • Operated eight million-dollar restaurant with 425 seats, supervised 120 seat banquet facility (functions included Ryder Cup operation's base, Boston College graduation and football functions, etc.), and oversaw three million-dollar retail market.
  • Directed three front-of-the-house managers, one chef, three kitchen managers, three retail managers and one office manager.
  • Directed and managed 165 employees and had attained one of the lowest turnover ratios in the company.
  • Trained and mentored four assistant managers who have since become General Managers in the company.
  • Record sales and profits had been recorded for this establishment in the last three years and through the third quarter for 1999.
  • Chestnut Hill was touted as one of the most difficult properties to manage in New England because of its size and clientele.
  • Oversaw two other operations and counseled acting GMs.
Manager, 10/1995 to 02/1997
Chili's Grill and Bar Boston, Massachusetts
  • Hired, trained, and maintained a staff of 100 employees with weekly sales of sixty-five to eighty thousand.
  • Responsibilities included control of food costs, labor and profit and loss; daily ordering of all food items, including all liquors beer and wine while updating all par levels.
  • Other responsibilities included scheduling, manpower planning, extensive training and quality control.
General Manager Food and Beverage Director, 10/1992 to 08/1995
Evangeline Downs Off-Track Betting and Dining Baton Rouge, LA
  • Handled three and a half million dollars monthly for balancing and reconciliation, and supervised the Food and Beverage Manager in all aspects of food service operations on a daily basis including managing personnel, costs, and quality control and managed three departments of 40 employees and consistently provided written performance evaluations including recommendations for salary increase and promotion.
Jan 1992: May 1995 Louisiana State University - Baton Rouge, Louisiana
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Resume Details

This is a real resume for a General Manager in Raleigh, North Carolina with experience working for such companies as Cracker Barrel Country Store And Restaurant, Rare Hospitality, Inc Bugaboo Creek Division. This is one of the hundreds of General Manager resumes available on our site for free. Use these resumes as templates to get help creating the best General Manager resume.

Previous Companies:

  • Cracker Barrel Country Store and Restaurant
  • RARE Hospitality
  • Inc Bugaboo Creek Division

Previous Job Positions:

  • General Manager
  • General Manager and Corporate Manager Trainer
  • Manager
  • General Manager Food and Beverage Director


  • Louisiana State University

Level of Education:

  • Jan 1992

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