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Arbys - General Manager Resume Example

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Scarlett Watson
XXXX XXXXX XXX XXXX XXXX, Sidell, IL 61876
Ph: XXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic General Manager with a solid history of achievement in customer service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include sales, training and communication.

Skills
  • Customer and Personal Service
  • Mathematics
  • Time Management
  • Food Production
  • Equipment Maintenance
  • Troubleshooting
Experience
General Manager Sep 2011Present Arbys Danville, IL
  • Explain goals, policies, or procedures to staff members.
  • Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
  • Interview and hire new employees.
  • Respond to customer complaints, or positive feedback
  • Count money and make bank deposits.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintain food and equipment inventories, and keep inventory records.
  • Establish standards for personnel performance and customer service.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Manager Nov 2006Present Arbys Danville, IL
Crew Member May 2004Present Arbys Danville, IL
  • Maintain sanitation, health, and safety standards in work areas.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
  • Prepare specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time.
  • Take food and drink orders and receive payment from customers.
  • Clean, stock, and restock workstations and display cases.
  • Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
  • Wash, cut, and prepare foods designated for cooking.
  • Serve orders to customers at windows, counters, or tables.
  • Prepare and serve beverages such as coffee and fountain drinks.
  • Pre-cook items such as bacon, to prepare them for later use.
Education
High School Diploma May 2005 Jamaica Sidell, IL
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Resume Details

This is a real resume for a General Manager in Sidell, Illinois with experience working for such companies as Arbys. This is one of the hundreds of General Manager resumes available on our site for free. Use these resumes as templates to get help creating the best General Manager resume.

Previous Companies:

  • Arbys

Previous Job Positions:

  • General Manager
  • Manager
  • Crew Member

Schools:

  • Jamaica

Level of Education:

  • High School Diploma

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