Arbys - General Manager Resume Example

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Scarlett Watson
XXXX XXXXX XXX XXXX XXXX, Sidell, IL 61876
Ph: XXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic General Manager with a solid history of achievement in customer service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include sales, training and communication.

Skills
  • Customer and Personal Service
  • Mathematics
  • Time Management
  • Food Production
  • Equipment Maintenance
  • Troubleshooting
Experience
General Manager Sep 2011Present Arbys Danville, IL
  • Explain goals, policies, or procedures to staff members.
  • Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
  • Interview and hire new employees.
  • Respond to customer complaints, or positive feedback
  • Count money and make bank deposits.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintain food and equipment inventories, and keep inventory records.
  • Establish standards for personnel performance and customer service.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Manager Nov 2006Present Arbys Danville, IL
Crew Member May 2004Present Arbys Danville, IL
  • Maintain sanitation, health, and safety standards in work areas.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
  • Prepare specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time.
  • Take food and drink orders and receive payment from customers.
  • Clean, stock, and restock workstations and display cases.
  • Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
  • Wash, cut, and prepare foods designated for cooking.
  • Serve orders to customers at windows, counters, or tables.
  • Prepare and serve beverages such as coffee and fountain drinks.
  • Pre-cook items such as bacon, to prepare them for later use.
Education
High School Diploma May 2005 Jamaica Sidell, IL

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About this resume

General Manager FROM Sidell , Illinois RESUME

This is a resume for a General Manager in Sidell, Illinois with experience working for such companies as Arbys and Arbys. The grade for this resume is 0 and is one of hundreds of General Manager resumes available on our site for free. Use these resumes as templates to get help creating the best General Manager resume.

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School Attended
Jamaica