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ABRA Auto Body and Glass Mt Moriah - General Manager Resume Example

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Henry Hernandez
XXXX XXX XXXXXX XXXX, Olive Branch, MS 38654
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary

Dedicated General Manager with 30 years of experience combining management and customer service expertise in Collision repair industry.  Looking for opportunity to continue growth with the company and work with Regional Vice President.

Skills
  • Administration and Management
  • Active Listening
  • Customer and Personal Service
  • Critical Thinking
  • Judgment and Decision Making
  • Time Management
  • Production and Processing
  • Education and Training
Experience
General Manager Jul 2012Present ABRA Auto Body and Glass Mt Moriah Memphis, TN
  • Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
  • Explain goals, policies, or procedures to staff members.
  • Interview and hire new employees.
  • Increase in sales from $7,411,822.11 in 2012 to $7,778,444.51 in 2014
  • CSI return rate 13.8 in 2012, 11.7 in 2013, 10.9 in 2014
  • Quality 9.38 in 2012, 9.50 in 2013, 9.52 in 2014  
  • Shop rating from a 9.18 in 2012 to 9.4 in 2014
General Manager Dec 2011Jul 2012 Abra Auto Body and Glass Colorado Springs North, CO
  • Explain goals, policies, or procedures to staff members.
  • Interview and hire new employees.
  • Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
  • Work with DM and MVP to stabilize location from being stripped of employees and focus on growth of teams
General Manager Aug 2008Dec 2011 Auto Body World Phoenix, az
  • Explain goals, policies, or procedures to staff members.
  • Maintain the Implementation of Lean Production Model in working facility increasing customer service and cycle times and eliminate waste
  • Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
General Manager Jun 2005Aug 2008 Sterling AutoBody Peoria, az
  • Explain goals, policies, or procedures to staff members.
  • Interview and hire new employees.
  • Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
  • Oversee two locations in the Phoenix market then promoted to assist Regional VP over 5 states and 13 locations
General Manager May 1995Jun 2005 Auto Body World Phoenix, az
  • Interview and hire new employees.
  • Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
  • Explain goals, policies, or procedures to staff members.
Education
High School Diploma May 1983 Newark Community High School Newark , IL
Trade School Waubonsee College Sugar Grove , IL
General Business classes Cypress Colledge Cypress, CA
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Resume Details

This is a real resume for a General Manager in Olive Branch, Mississippi with experience working for such companies as Abra Auto Body And Glass Mt Moriah, Abra Auto Body And Glass, Auto Body World. This is one of the hundreds of General Manager resumes available on our site for free. Use these resumes as templates to get help creating the best General Manager resume.

Previous Companies:

  • ABRA Auto Body and Glass Mt Moriah
  • Abra Auto Body and Glass
  • Auto Body World

Previous Job Positions:

  • General Manager

Schools:

  • Newark Community High School
  • Waubonsee College
  • Cypress Colledge

Level of Education:

  • High School Diploma

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