Search For Resume Examples

Emming Vision International - General and Operations Managers Resume Example

Build your own resume
Alexander Wilson
XXX XXXXXXX XXX, CANA, VA 24317
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Over the years I have learnt that the keys to being successful in any business endeavour are; 1. Efficiency, 2. Effectiveness, and 3. Transparency. The ability to conduct oneself according to basic and sound principles is transparency, the ability to manage oneself according to those principles is effectiveness, the ability to implement those principles is efficiency.

Accomplished and energetic Customer Service Rep with a solid history of achievement in Customer Service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include efficiency, effectiveness and transparency.

Skills
  • Speaking
  • Sales and Marketing
  • Persuasion
  • Active Listening
  • English Language
  • Service Orientation
  • Customer and Personal Service
  • Reading Comprehension
  • Telecommunications
  • Negotiation
  • Troubleshooting
Experience
General and Operations Managers Apr 2008Present Emming Vision International Toronto, ON
  • Oversee activities directly related to making products or providing services.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
Data Entry, CSR, Technical Support Sep 2006Feb 2008 Media Express Protocol Montreal, Qc
  • Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Solicit sales of new or additional services or products.
  • Order tests that could determine the causes of product malfunctions.
Telephone Sales Representative Sep 2003May 2006 Webhelp Canada Montreal, Qc
  • Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
  • Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
  • Explain products or services and prices, and answer questions from customers.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Record names, addresses, purchases, and reactions of prospects contacted.
  • Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
  • Adjust sales scripts to better target the needs and interests of specific individuals.
  • Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
  • Maintain records of contacts, accounts, and orders.
Telemarketers Sep 2001Mar 2003 Datacom Montreal, QC
  • Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
  • Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
  • Explain products or services and prices, and answer questions from customers.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Record names, addresses, purchases, and reactions of prospects contacted.
  • Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
  • Adjust sales scripts to better target the needs and interests of specific individuals.
  • Maintain records of contacts, accounts, and orders.
Education
High School Diploma : Cambridge O'Level Dec 1998 Matopo High School Zimbabwe Bulawayo, MD
Love this resume? Build your own now!

Resume Details

This is a real resume for a General and Operations Managers in CANA, Virginia with experience working for such companies as Emming Vision International, Media Express Protocol, Webhelp Canada. This is one of the hundreds of General and Operations Managers resumes available on our site for free. Use these resumes as templates to get help creating the best General and Operations Managers resume.

Previous Companies:

  • Emming Vision International
  • Media Express Protocol
  • Webhelp Canada

Previous Job Positions:

  • General and Operations Managers
  • Data Entry
  • CSR
  • Technical Support
  • Telephone Sales Representative

Schools:

  • Matopo High School Zimbabwe

Level of Education:

  • High School Diploma

The Easiest Way to Create a Professional Resume.

Create a job-winning resume in minutes.

create your resume

Similar Resumes

View More

Stockroom Coordinato...

Lake Saint Louis, Missouri

Companies Worked For:

Coca Cola Refreshments, American National Insuranc...

Office Secretary

Freehold, New Jersey

Companies Worked For:

Dr Privin, Zofia Hrymoc, MD, St Peters University...

German teacher

Amarillo, Texas

Companies Worked For:

Amarillo ISD, Convergys, VXI, Sitel

Customer services

Chicago, Illinois

Companies Worked For:

Militia fight academy, Harris and Harris, Insure o...

shit manager

Globe, Arizona

Companies Worked For:

Carls jr, waffle house, Wendys, Sonic drive in

CSR

Tampa, Florida

Companies Worked For:

OneTouch Direct, Radiant LLC, Russells Healthcare,...

Customer Service Rep...

Pearl, Mississippi

Companies Worked For:

Management Services Network, Jackson Radiology Ass...

Personal Assistant

North Hollywood, California

Companies Worked For:

Philip H Lee, DO, MD, Sky West Services, Destiny M...

Get Started on Your Job-winning Resume Today!

Get all the help you need to create a professional resume in minutes. Includes thousands of pre-written examples for hundreds of jobs.

create your resume
Get Started on Your Job-winning Resume Today!