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Hyatt Place North Phoneix - Gallery Host Resume Example

Isaiah Edwards
XXXX X XXX XXXXX XXX, Phoenix, AZ 85006
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXX
Professional Summary
A motivated and charismatic professional with more than 6 years of customer service experience, who is recognized for going the extra mile. Looking to
contribute in a dynamic corporate environment; focusing on customer satisfaction, retention, and acquisition by servicing
with owner-like care and initiative.
Related areas of expertise are: Extensive background in customer-oriented service operations and business development, including sales, marketing,
promotions, training and cost control; relationship-development expertise, which complements the ability to aggressively build solid client base;
leadership and team-building skills, through coaching, training, communications and motivation.
Skills
  • Active Listening
  • Customer and Personal Service
  • Critical Thinking
  • Time Management
  • Service Orientation
  • Positive Attitude
  • Motivated
  • Acting as a Team Player
  • Leadership Skills
  • Work Well Under Pressure 
  • Ability to Accept and Learn From Criticism
  • Customer Service Orientation and Integrity
Experience
Gallery Host Jun 2014Present Hyatt Place North-Phoneix Phoenix, AZ
  • Offered Guests a larger than home experience by provided and great welcome, assistance and exceptional service.
  • Responsible for cleaning and organizing to provide a comfortable and inviting space for Guest's.
  • Prepared, set up, stocked, put away and clean Guest Breakfast.
  • Quickly and effectively solve customer challenges.
  • Prepared and provided consistent quality Food & Beverage products for Guests which included alcohol and Starbucks service.
  • Also responsible for guest check-ins/check-outs.
Front Desk Agent Mar 2012May 2013 Holiday Inn And Suites Airport North Phoenix, AZ
  • Oversaw the professional execution of guest calls, messages, packages and guest amenities Processed credit card postings, adjustments, and cash transitions Responsible for guest check-ins/check-outs executing an average of 85 nightly check-ins while utilizing a welcoming demeanor.
  • Answered an average of 50 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Described product to customers and accurately explained details and care of merchandise.
  • Provided an elevated customer experience to generate a loyal clientèle.
Intern Guidance Councilor May 2012Dec 2012 Stand Up For Kids Phoenix, AZ
  • Helped homeless youths seek housing opportunity by browsing the Internet.
  • Ensured that the less fortunate.
  • attended school regularly and received any additional curriculum help.
  • Support kids to stay in school, not only.
  • finish, but also succeed in their education, all while sheltering them from homelessness.
Front Desk Manager Jan 2008Mar 2012 Classic Inn Phoenix, AZ
  • Managed front office for a motel an average occupancy of 85% Promoted hotel services with enthusiasm and.
  • excellent customer service Accountable for training all new hires, resulting in a.
  • strong guest-service team Administered credit card postings, cash transactions and charge backs and.
  • adjustments.
Instructor Assistant Jan 2006May 2008 Maricopa Hospital
  • Maricopa Hospita Volunteered in Labor and Delivery communicating between new parents and family/friends.
  • waiting for information about a loved one that is bring a new life into the world.
  • Assisted new mom's and their.
  • new born by providing amenities making them feel comfortable Educated a new mom on the right ways in.
  • which a new born should be placed in a car seat.
Education
Bachelors Degree : General Studies Jan 2012 Arizona State University Tempe, AZ
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Resume Details

This is a real resume for a Gallery Host in Phoenix, Arizona with experience working for such companies as Hyatt Place North Phoneix, Holiday Inn And Suites Airport North, Stand Up For Kids. This is one of the hundreds of Gallery Host resumes available on our site for free. Use these resumes as templates to get help creating the best Gallery Host resume.

Previous Companies:

  • Hyatt Place North Phoneix
  • Holiday Inn And Suites Airport North
  • Stand Up For Kids

Previous Job Positions:

  • Gallery Host
  • Front Desk Agent
  • Intern Guidance Councilor
  • Front Desk Manager
  • Instructor Assistant

Schools:

  • Arizona State University

Level of Education:

  • Bachelors Degree

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