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Happys Pizza - Full Time Manager Part Time Operator Resume Example

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Anna Gonzales
XXXXX XXXXXXX XXXXXX , Livonia , MI 48152 | (H) XXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
Restaurant professional with 5 years in FOH and BOH operations. Customer service and food handling expertise. Skilled at memorizing menu items and orders.Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.
Skills

Order of importance Problem solving

Multitasking  Point of Sale (POS) system operation

Trained in liquor, wine and food service Time Management

Fine-Dining Service Social Skills

Works well under pressure Highly responsible and reliable

Experience
Full Time Manager Part Time Operator 09/2014 to 01/2015
Happys Pizza Springdale , OH
I did what a manager does best; Everything.
Job Title:
Cashier
Cook
Prep Cook
Driver
Manager
Operator
Answered customers' questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Managed team of 5 of professionals.Reduced and controlled expenses by managing cooks and amount of food Prep for restaurant. Recruited, hired and trained 3 new employees for FOH and BOH.
Waiter 11/2013 to 07/2014
Huerto Tequila Bar West Bloomfield, MI
I am a waiter at Huerto Tequila Bar where iI work on average of 30 hours a week. I have opening and closing responsibilities during every week.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Assisted guests with making menu choices in an informative and helpful fashion.Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Appropriately suggested additional items to customers to increase restaurant sales.Answered questions about menu selections and made recommendations when requested.Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.Managed closing duties, including restocking items and reconciliation of the cash drawer.Regularly checked on guests to ensure satisfaction with each food course and beverages.Skillfully anticipated and addressed guests' service needs.Consistently adhered to quality expectations and standards.Skillfully anticipated and addressed guests' service needs.Delivered exceptional, friendly and fast service.Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.Effectively used items in stock to decrease waste and profit loss.Maintained a professional tone of voice and words at all times, including during peak rush hours.Politely answered phones promptly and recorded and confirmed reservations.Greeted guests and communicated about wait time.Guided guests through the dining rooms and provided needed assistance.
Waiter 01/2013 to 07/2014
Olive Garden 1330 Novi, MI
I have the learned most of my waiting skills from this corporate restaurant, as well as most of my social and serving skills. My number one responsibilities was to ensure my guest experienced a true Italian, family and fine dining fun experience that was always better with a taste of an appetizer, glass of wine, soup or salad a bowl of pasta, and finished by dessert. I learned how to step up and play my role as a leader more the less by my actions and if needed my voice. 
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Garnish and decorate dishes in preparation for serving.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Waiter 08/2013 to 10/2013
Black Rock Novi, MI
I worked at Black Rock in Novi, Home of The 755 degree Lava stone that was mainly meant for cooking steaks on. My number one job was to sell sell alcohol and steaks on the stone. I learned a lot working from this restaurant because it was a fun and energetic atmosphere because of my co-workers managers and guest as well as the whole concept of the 755 degree Lava Stone. 
  • Collect payments from customers.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Prepare checks that itemize and total meal costs and sales taxes.
Server/Servers Assistant 12/2011 to 02/2013
Mosaic/Santorini Estiotorio Detroit, MI
I was a bus boy also known as a servers assistant because i was expected more than to clean up and reset tables, My job was to polish every thing that touch our tables before a guest sat down. Also, make shore that the table stayed clean for the whole visit our guest spent at our restaurant. My job was as well to bus every course at the table to provide a full fine dining experience. Mosaic was also a night club and event location on the weekend or holidays. so my experience doesn't stop at just a normal Sunday through Saturday 11-10 restaurant job. I can absolutely admit that i learned almost everything i know about the perfect dining experience from Mosaic and Santorini. 
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Inform customers of daily specials.
Line Cook/ Server 07/2012 to 10/2012
Pappys Sports Bar Detroit, MI
The owners of Mosaic gave me a chance to help them at their second restaurant Pappy Sports Bar Detroit and help myself as well by expanding my knowledge of the restaurant industry through this restaurant. Which gave me my first official social serving experience. I was also a full time Line Cook when needed to help make their large list of menu items.
  • Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.
  • Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.
  • Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Coordinate and supervise work of kitchen staff.
Operator 06/2007 to 12/2011
Star Market Lake Orion, MI
I was one of the few operators at this family owned establishment. I stocked coolers, made the complete inventory orders from food to beverage to liquor to beer. I ran the cash register and prepared food, We served pizza, chicken, deli sandwiches and salads. 
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
  • Locate, select, and procure merchandise for resale, representing management in purchase negotiations.
Loan Modifier 06/2011 to 09/2011
Federal Modification Group Dearborn Heights, MI
I worked for William Elias and Federal Modifications for a whole summer. I learned a lot about staying determined to close files on Loan Mods. for clients I met on the phone. I would help people lower their high interest rate ADJ. rate Mortgage to around 2% low interest rate fixed mortgages. I learned a lot about the mortgage industry and how it has changed over the past decade. People deserve new loans on their homes that didnt receive a fair loan in the late Ninety's. Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day.
Education
Associate of Arts: Business Management Jul 2011 Livonia Schoolcraft - Livonia, MI 3.4 GPA
Coursework in Speech
Coursework in English
Coursework in Business Management and Operations
Coursework in Communication
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Resume Details

This is a real resume for a Full Time Manager Part Time Operator in Livonia, Michigan with experience working for such companies as Happys Pizza, Huerto Tequila Bar, Olive Garden 1330. This is one of the hundreds of Full Time Manager Part Time Operator resumes available on our site for free. Use these resumes as templates to get help creating the best Full Time Manager Part Time Operator resume.

Previous Companies:

  • Happys Pizza
  • Huerto Tequila Bar
  • Olive Garden 1330

Previous Job Positions:

  • Full Time Manager Part Time Operator
  • Waiter
  • Server
  • Servers Assistant
  • Line Cook

Schools:

  • Livonia Schoolcraft

Level of Education:

  • Associate of Arts

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Full Time Manager Pa...

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