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Staybridge Suites - Front Office Manager Resume Example

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Aubrey James
XXXX XX XXXX XX, Oklahoma City , OK 73122
XXXXXXXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXX
Professional Summary
Skills
  • Leadership.  
  • Employee training.
  • Credit card processing. 
  • Strategic sales knowledge.
  • Proficient in cash management. 
  • Goal-oriented. 
  • Positive. 
  • Problem solver.
  • People-oriented. 
  • Cash handling expertise.
  • Rapid 40-key data entry.  
  • Bilingual(Spanish &  English).
  • Type & write both English & Spanish.  
Experience
Staybridge Suites Oklahoma city, ok Front office Manager Jun 2011Oct 2015
  • Provide an elevated customer experience to generate a loyal clientele 
  • Answer product questions with up to date knowledge of sales and store promotions.
  • Greeted and welcomed all hotel guests with a smile 
  • verified that personal and payment information on guests accounts were accurate and complete.
  • loyalty champion for intercontinental hotel group.
  • Responsible for hiring and training staff.
  • Reads and initials the pass-on log and bulletin board daily.Is aware of daily activities and meetings taking place in the hotel.
Hampton inn & Suites Oklahoma city , ok Front office Agent Nov 2014Present
  • Greet guests and patrons as they arrive 
  • ask for identification and ensure that the provide credentials are accurate.
  • Handle guest check-ins and check-outs appropriately 
  • Manage accurate accounting of all rooms 
  • Take reservations over the telephone,through emails and in person
  • Refer guests to appropriate departments to resolve complaints or provide suggestions 
  • compute bills and take payments 

Education
Nw classen High school Oklahoma city , ok High School Diploma May 2012
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Resume Details

This is a real resume for a Front Office Manager in Oklahoma City, Oklahoma with experience working for such companies as Staybridge Suites, Hampton Inn & Suites. This is one of the hundreds of Front Office Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Front Office Manager resume.

Previous Companies:

  • Staybridge Suites
  • Hampton inn & Suites

Previous Job Positions:

  • Front Office Manager
  • Front office Agent

Schools:

  • Nw classen High school

Level of Education:

  • High School Diploma

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