Kb Home Ontario - Front Office Manager Resume Example

Ehthear Emllir

XXX XXXXXXX XXXXX, Oceanside, CA 92054

XXX XXXXXXX XXXXX, 92054, Oceanside CA

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Professional Summary

Seasoned admistrative assistant] with more than 10 years of experience in fast-paced office. Excellent communication and customer service skills.

Skills

Clerical
English Language

Writing
Active Listening

Customer and Personal Service
Reading Comprehension

Speaking
Time Management

Computers and Electronics
Administration and Management

Coordination
Judgment and Decision Making

Education and Training
Therapy and Counseling

Medicine and Dentistry

Experience

Front office coordinator Jul 2016 ‐ Aug 2018 Rancho Cucamonga Dental Care ‐ Rancho Cucamonga, CA

Use computers for various applications, such as database management or word processing.

Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.

Create, maintain, and enter information into databases.

Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Complete forms in accordance with company procedures.

Maintain scheduling and event calendars.

Schedule and confirm appointments for clients, customers, or supervisors.

Make copies of correspondence or other printed material.

Locate and attach appropriate files to incoming correspondence requiring replies.

Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.

Provide services to customers, such as order placement or account information.

Establish work procedures or schedules and keep track of the daily work of clerical staff.

Prepare and mail checks.

Order and dispense supplies.

Front office manager Jan 2007 ‐ Apr 2010 KB Home Ontario ‐ Ontario, CA

Greet and register guests.

Train staff members.

Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.

Supervise, coordinate, or schedule the activities of construction or extractive workers.

Read specifications, such as blueprints, to determine construction requirements or to plan procedures.

Inspect work progress, equipment, or construction sites to verify safety or to ensure that specifications are met.

Locate, measure, and mark site locations or placement of structures or equipment, using measuring and marking equipment.

Coordinate work activities with other construction project activities.

Estimate material or worker requirements to complete jobs.

Assign work to employees, based on material or worker requirements of specific jobs.

Record information such as personnel, production, or operational data on specified forms or reports.

Property manager Mar 2005 ‐ Jul 2007 Euclid management ‐ Upland, CA

Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.

Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.

Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.

Act as liaisons between on-site managers or tenants and owners.

Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.

Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.

Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.

Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.

Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.

Confer regularly with community association members to ensure their needs are being met.

Determine and certify the eligibility of prospective tenants, following government regulations.

Prepare detailed budgets and financial reports for properties.

Direct and coordinate the activities of staff and contract personnel and evaluate their performance.

Education

Certificate : Dental assistant Apr 2017 American Career College ‐ Ontario, CA

Drug and alcohol counseling Jun 2016 Mt. San Antonio College ‐ Walnut, CA

High School Diploma Jun 1993 Ontario High School ‐ Ontario, CA

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Kb Home Ontario - Front Office Manager Resume Example

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