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Illinois Bone and Joint Institute Rehab - Front Office Manager Resume Example

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  • XXXX X XXXXXXX XXXXXX, PELHAM, NY 10803
  • H: XXXXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXXXXXX
Sebastian Green
Professional Summary

Service-oriented Front Office Manager with 7 year background in Clinical and Rehabilitation. Core competencies include consistency and reliability, job commitment and accountability for others. as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Customer and Personal Service
  • Administration and Management
  • Active Listening
  • Coordination
  • Critical Thinking
  • Time Management
  • Judgment and Decision Making
  • Troubleshooting
Experience
Front Office Manager, 04/2009 to Present
Illinois Bone and Joint Institute Rehab Chicago, Ill
  • Ensures the timeliness and accuracy of patient charge entry into the billing program; Resolve patients complaints appropriately and effectively; Participate in professional development activities; Patient scheduling, verifications, authorizations, including Third Party insurances, Worker's Comp., and HMO's.
  • Managed supply inventory; Ensured point-of-service collections; Assist in training of staff.
  • Electronic medical chart entries (EMR); Developed supportive relationships with patients, doctors and medical institutes; worked with staff in implementing performance standards; EMR/SRS; Vision; Data entry; Advanced proficiency with Microsoft Office Software; Excellent interpersonal communication and writing skills; Ability to interface with all levels of management; Capacity to deal effectively and calmly with conflict and emotional situations with a commitment to transforming challenges into positive experiences; Solid time management and organizational skills.
Medical Secretary, 02/2007 to 04/2009
Illinois Bone and Joint Institute, LLC Chicago, Ill
  • Manage the front desk when require.
  • Processed an average of 45 to 160 patients on a weekly basis for a fast-paced general practice; Maintain open lines of communication between patients, physician, staff, laboratory and surgical personnel; Patient scheduling, verifications, authorizations, including Third Party insurances, Workers' Comp., and HMO's.
  • Managed supply inventory; Ensured point-of-service collections; Electronic medical chart entries; Developed supportive relationships with patients, doctors and medical institutes; worked with staff in implementing performance standards; EMR; Vision; Data entry; Advanced proficiency with Microsoft Office Software; Excellent interpersonal communication and writing skills; Ability to interface with all levels of management; Capacity to deal effectively and calmly with conflict and emotional situations with a commitment to transforming challenges into positive experiences; Solid time management and organizational skills.
  • Organization: Healthcare Information Systems.
Front Office Receptionist, 03/2005 to 02/2007
Park Ridge, Ill.
  • Managed the front office; answered and directed inbound phone calls; Performed general secretarial duties, including; scheduling meetings; faxing and mailing; received and sorted email and electronic deliveries; maintained calendar meeting journals.
  • Resolved conflict issues rationale, and effectively; Assisted in organizing functions; Managed Subcontractors; Data Entry billing for Third Party insurances, HMOs, Workers' Comp., verification, and checked authorization.
  • EMR: Vision: Data entry; Advanced proficiency with Microsoft Office Software; Excellent interpersonal communication and writing skills; Ability to interface with all levels of management; Capacity to deal effectively and calmly with conflict and emotional situations with a commitment to transforming challenges into positive experiences; Solid time management and organizational skills.
  • Organization: Proven Med Team-Temp Service.
  • Experience: Assignments Varied; Chicago, Ill- February 2005 to March 2005 Office Administrative Assistant; Receptionist; Bill Review; Office- Coordinator.
  • Organization: Concentra Integrated Services.
Bill Review Analyst, 10/2001 to 06/2004
Long Beach, CA
  • Processed medical claims for major and private insurance carriers including HMO/PPO, Blue Cross/Blue Shield, Third Party billing, Medicaid/Medicare; knowledge of medical terminology, ICD-9/CPT codes, and Workers' Compensation claims.
Interests

Reading; Writing poetry and children books; Photography

Education
Master of Arts: Education, Jun 2013 Argosy University - Phoenix, AZ
Education
Bachelor of Science: Human Service Management, Jan 2011 University of Phoenix - Phoenix, AZ
Additional Information
  • Note: Reference upon requestOrganization: Illinois Bone and Joint Institute, LLC Rehabilitation
  • Volunteer Services: Children after school program for reading in Los Angeles California Big Sister Program; Mentor for children 7-18; Volunteer for an Elementary School in St. Louis, Missouri, Kindergarten and first grade.Past years Experience: Concentra; HBJ Publishing of Educational Books; Walt Disney World; Sheraton Reservations;
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Resume Details

This is a real resume for a Front Office Manager in PELHAM, New York with experience working for such companies as Illinois Bone And Joint Institute Rehab, Illinois Bone And Joint Institute, Llc. This is one of the hundreds of Front Office Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Front Office Manager resume.

Previous Companies:

  • Illinois Bone and Joint Institute Rehab
  • Illinois Bone and Joint Institute
  • LLC

Previous Job Positions:

  • Front Office Manager
  • Medical Secretary
  • Front Office Receptionist
  • Bill Review Analyst

Schools:

  • Argosy University
  • University of Phoenix

Level of Education:

  • Master of Arts
  • Bachelor of Science

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