Annapolis Asthma Pulmonary Sleep Specialist - Front Office Manager Resume Example

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Benjamin Taylor
XXXX XXXXXXX XXXXX , Crofton , MD 21114
Professional Summary

Accomplished and energetic [Job Title] with a solid history of achievement in [Type of Work]. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include [Skill 1], [Skill 2] and [Skill 3].

  • Customer and Personal Service
  • Administration and Management
  • Coordination
  • Critical Thinking
  • Management of Personnel Resources
  • Time Management
  • Judgment and Decision Making
  • Personnel and Human Resources
Front Office Manager Jun 2006Present Annapolis Asthma Pulmonary Sleep Specialist annapolis, md
  • Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
  • Train staff members
  • Develop and implement policies and procedures for the operation of a department or establishment.
  • Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
  • Plan, implement and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physician staff.
  • Direct or conduct recruitment, hiring and training of personnel.
  • Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
  • Develop and implement organizational policies and procedures for the facility.
  • Consult with medical offices and community groups to discuss service problems. 
Account Receivable Representative Apr 2005Jun 2006 Healthcare Management Group Rockville, MD
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Receive payments and post amounts paid to customer accounts.
  • Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
  • Receivable management for two Radiology Groups with operation in WHC and Sibley Memorial.
  • Manage Blue Cross Blue Shields accounts with a 40% total accounts receivalbles.
  • Reconcile credit balance accounts
  • Review billing edits and provided insurance payors correct information
Lead Patient Care Coordinator May 1999Apr 2005 Mount Vernon Cardiology Alexandria , VA

  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient appointments, surgeries, or medical consultations.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Complete demographics and registration. Collect health insurance information to assure participation.
  • Receive and route messages or documents, such as laboratory results, to appropriate staff.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Arrange hospital admissions for patients.
  • Schedule all nuclear studies,cardiac catherizations & Pacemaker implants
  • Post all hospital charges,office charges & procedures.
  • Post payments and insurance reimbursements to patient accounts 
  • Proficient in all areas of patient care
High School Diploma : General Jun 2005 Oxon Hill High School Oxon Hill, Md
Medical Assistant Aug 1996 Applied Career Training Roslyn, VA

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About this resume

Front Office Manager FROM Crofton , Maryland RESUME

This is a resume for a Front Office Manager in Crofton, Maryland with experience working for such companies as Annapolis Asthma Pulmonary Sleep Specialist and Healthcare Management Group. The grade for this resume is 0 and is one of hundreds of Front Office Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Front Office Manager resume.

School Attended
Oxon Hill High School