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Midwest Pain & Spine - Front Office Associate Resume Example

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Penelope Perry
Professional Summary

Accomplished and energetic office administrator with a solid history of achievement in sales and human resources. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include process improvement, project management, and interpersonal communication. 

  • Sales and Marketing
  • Critical Thinking
  • Customer and Personal Service
  • Social Perceptiveness
  • Complex Problem Solving
  • Judgment and Decision Making
  • Time Management
  • Computers and Electronics
Front Office Associate Jun 2013 - Present
Midwest Pain & Spine Carmel, IN
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Schedule and confirm appointments for clients, customers, or supervisors.
Personal Banker Jan 2010 - Jan 2013
JP Morgan Chase Westfield, IN
  • Determine customers' financial services needs and prepare proposals to sell services that address these needs.
  • Exercised sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction. 
  • Consistently met and exceeded branchexpectations for productivity and audit levels.
  • Successfully acquired, retained and deepened customer relations with a vast clientèle. 
  • -FINRA Series 6, 63 and Life Insurance Licensed.
sales Jan 2008 - Jan 2010
Jared the Galleria of Jewelry Indianapolis, IN
  • Provide services to customers, such as order placement or account information.
  • Monitor customer preferences to determine focus of sales efforts.
  • Recommended and helped customers select merchandise based on their needs
  • Shared product knowledge with customers while making personal recommendations.
  • Worked as a team member to provide the highest level of service to customers.
Key Holder, Diamond Specialist Jan 2004 - Jan 2008
Preston's Rocks/Reis Nichols Indianapolis, IN
  • DCA Diamond and Gemology Certified
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Trained new employees on company customer service policies and service level standards.
  • Maintained friendly and professional customer interactions.
Supervisor & HR Assistant Jan 1998 - Jan 2004
Best Buy Indianapolis, IN
  • Responsible and successful in supervising the sales, training, inventory and scheduling for three departments 
  • Managed unemployment claims, term files, FMLA requests, LOA requests, management referrals and job offer letters. 
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Complete forms in accordance with company procedures.
  • Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization.
  • Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.
Associate of Arts: Liberal Arts May 2011 Ivy Tech Community College Indianapolis, IN
- Phi Theta Kappa National Honor Society
- Concentration in Business and Accounting
- Phi Theta Kappa Honor Society Member
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Resume Details

This is a real resume for a Front Office Associate in Noblesville, Indiana with experience working for such companies as Midwest Pain & Spine, Jp Morgan Chase, Jared The Galleria Of Jewelry. This is one of the hundreds of Front Office Associate resumes available on our site for free. Use these resumes as templates to get help creating the best Front Office Associate resume.

Previous Companies:

  • Midwest Pain & Spine
  • JP Morgan Chase
  • Jared the Galleria of Jewelry

Previous Job Positions:

  • Front Office Associate
  • Personal Banker
  • Sales
  • Key Holder
  • Diamond Specialist


  • Ivy Tech Community College

Level of Education:

  • Associate of Arts

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