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Pediatric Alliance - Front Office Assistant Resume Example

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XXXX XXXX XXXX XXXXX, Pittsburgh, PA 15236
XXXX XXXX XXXX XXXXX, 15236, Pittsburgh PA
Professional Summary

Patient-oriented Registered Nurse licensed in Pennsylvania. Six years specializing in rehabilitation nursing focused on traumatic brain injuries. My strong background in patient care along with communication, teamwork and leadership abilities would prove to be an asset to your facility.

Professional Staff Nurse, RN Oct 2010Current UPMC Mercy Hospital Pittsburgh, PA
  • Applies the nursing process within the framework of relationship based care to create a healing environment. Creates a caring and compassionate patient focused experience by building positive relationships with patients, families and colleagues. Demonstrates critical thinking and accountability in patient care. Focused on traumatic brain injury medical care and rehabilitation.

  • Monitor, record and report symptoms or changes in patient conditions.
  • Maintain accurate, detailed reports and records
  • Record patient medical information and vital signs
  • Interpret and evaluate diagnostic tests to identify and assess patient condition
  • Modify patient treatment plans as indicated by patient responses and conditions
  • Consult and coordinate with healthcare team members to assess, plan, implement or evaluate patient care plans
  • Examine patients to assess mobility, strength, communication and cognition.
  • Contribute to development of comprehensive plans for immediate and long-term rehabilitation including homecare nursing and family or caregiver education
  • Consult or coordinate with other rehabilitative professionals including physical and occupational therapists, speech pathologists, neuropsychologists and care managers
  • Restraint training, use and charting
  • FIM training and documentation
  • Administer medication and intravenous infusions with Alaris pump 
  • Tracheostomy care
  • PEG and Dobhoff tube use and care for medications and feeding by gravity or use of Kangaroo pump
  • Use and education of therapeutic splint and braces
  • Use of Powerchart EMR, MedTrak, CitrixXT,  APIHC ShiftSelect
  • Preceptor to student nurses, orient new nurse hires
Front Office Assistant Apr 2004Nov 2007 Pediatric Alliance Pittsburgh, PA
  • Answer telephones and direct calls to appropriate staff
  • Schedule and confirm patient appointments and consultations
  • Complete insurance claim forms
  • Transmit correspondence or medical records by mail, e-mail or fax
  • Perform various clerical or administrative functions
  • Correspond with numerous insurance providers to ensure service coverage and payment
Patient Access, Emergency Department Registrar May 1998Oct 2004 UPMC South Side Hospital Pittsburgh, Pa
  • Greet patients in emergency department and direct to the triage area
  • Collect patient information such as, demographics and health insurance information
  • Verify insurance coverage
  • Use of ICD9 codes for medical billing
  • Assist Nursing Supervisor with inpatient bed assignment throughout hospital
  • Collaborate with physicians to arrange direct hospital admissions
  • Use of Medipac database
Registered Nurse Jun 2010 UPMC Shadyside School of Nursing Pittsburgh, PA
High School Diploma Jan 1995 Baldwin High School Pittsburgh, PA
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Resume Details

This is a real resume for a Front Office Assistant in Pittsburgh, Pennsylvania with experience working for such companies as Upmc Mercy Hospital, Pediatric Alliance, Upmc South Side Hospital. This is one of the hundreds of Front Office Assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Front Office Assistant resume.

Previous Companies:

  • UPMC Mercy Hospital
  • Pediatric Alliance
  • UPMC South Side Hospital

Previous Job Positions:

  • Front Office Assistant
  • Patient Access


  • UPMC Shadyside School of Nursing
  • Baldwin High School

Level of Education:

  • Registered Nurse
  • High School Diploma

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