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Healthpoint - Front Office Resume Example

Professional Summary

Patient-oriented clerical/clinic worker in a fast pace office. Expert in personal relations and customer service with top-notched customer relationship skills. Develop positive relationships with customers to ensure medical safety and business growth.

Skills
  • Clerical
  • Customer and Personal Service
  • Writing
  • Active Learning
  • Telecommunications
  • Complex Problem Solving
  • Judgment and Decision Making
  • Instructing
Experience
Front office Nov 2013Mar 2014 Healthpoint Seatac, WA
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Schedule appointments and maintain and update appointment calendars.
  • Take allergen orders and send them to the proper departments to be filled.
Front Office Supervisor May 2007Nov 2013 Highgate Hotels Fort Myers, FL

*Provided general directions and supervision to staff working in the front office

*Disseminated applicable information to the front office staff from the physicians, practice manager and personnel director

*Assured an appropriate schedule for each physician's clinic hours

*Assured that each patient/visitor to the office was greeted on arrival and that the patients are updated/notified as to delays or changes in their appointment time

*Demonstrated the ability to differentiate between an urgent versus a non-urgent request for an appointment

*Assured that each patient is properly registered, patient information updated and forms are signed to each visit

*Assured that the patient charts contain all required forms including a superbill, lab reports and all other reports at the time of the patient's appointment.

*Made referral appointments

*Such other duties and responsibilities as the physicians, practice manager and/or personnel director deemed appropriate

Teacher Jun 2002Mar 2007 North Country Academy Carthage, NC
  • Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills
  • Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play
  • Prepare materials and classrooms for class activities
  • Adapt teaching methods and instructional materials to meet students' varying needs and interests
  • Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence
  • Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips.
Education
High School Diploma May 1991 Hewitt Trussville High School Trussville, Al
Select your Degree : Basic Courses Jefferson State Community College Birmingham, Al
Select your Degree : Basic Courses Snead State Community College Boaz, Al
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Resume Details

This is a real resume for a Front office in Boaz, Alabama with experience working for such companies as Healthpoint, Highgate Hotels, North Country Academy. This is one of the hundreds of Front office resumes available on our site for free. Use these resumes as templates to get help creating the best Front office resume.

Previous Companies:

  • Healthpoint
  • Highgate Hotels
  • North Country Academy

Previous Job Positions:

  • Front office
  • Front Office Supervisor
  • Teacher

Schools:

  • Hewitt Trussville High School
  • Jefferson State Community College
  • Snead State Community College

Level of Education:

  • High School Diploma
  • Select your Degree

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