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First Family Healthcare - Front Office Resume Example

James Miller
XXX X XXXXXXX XX, Garland, TX 75041
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Goal-oriented administrative assistant dedicated to high levels of customer satisfaction and meeting aggressive business goals. Enthusiastic and friendly with specialized knowledge in customer service and healthcare environments.

Skills
  • Customer and Personal Service
  • Active Listening
  • Critical Thinking
  • English Language
  • Time Management
  • Reading Comprehension
  • Computers and Electronics
  • Medicine and Dentistry
Experience
Front office May 2011Nov 2011 First Family Healthcare Garland, TX
  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Maintain medical records, technical library, or correspondence files.
  • Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
Trainer, Server, Take-Away Jan 2010Mar 2011 Outback Steakhouse Garland, TX
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
Trainer, Server, Hostess, Take-Away Feb 2006Nov 2008 Outback Steakhouse Abilene, TX
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Greet guests and seat them at tables or in waiting areas.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Answer telephone calls and respond to inquiries or transfer calls.
Dental Assistant / Front office Oct 2004Jan 2006 Dr. Ayas, DDS Arlington, TX
  • Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures.
  • Expose dental diagnostic x-rays.
  • Take and record medical and dental histories and vital signs of patients.
  • Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer.
  • Order and monitor dental supplies and equipment inventory.
Education
Associate of Applied Science : Dental Hygiene May 2016 Collin County College McKinney, TX Currently attending with the intention of applying in to the dental hygiene program in the spring 2015. I have completed 21 credit hours, with a GPA 3.7.
Dental Assistant Jan 2005 Concorde Career Institute Arlington, TX Completed an 11 month program and 240 hour externship. Made Deans list on each section along numerous other awards and acknowledgments.
Associate of Science : General/Pre-requisite Richland College Dallas, TX I attended from 2012-2013, with a GPA of 3.4. I completed all of my basic class requirements for my associates degree. I was also awarded with membership in the National Honors Society.
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Resume Details

This is a real resume for a Front office in Garland, Texas with experience working for such companies as First Family Healthcare, Outback Steakhouse, Dr Ayas. This is one of the hundreds of Front office resumes available on our site for free. Use these resumes as templates to get help creating the best Front office resume.

Previous Companies:

  • First Family Healthcare
  • Outback Steakhouse
  • Dr Ayas

Previous Job Positions:

  • Front office
  • Trainer
  • Server
  • Take Away
  • Hostess

Schools:

  • Collin County College
  • Concorde Career Institute
  • Richland College

Level of Education:

  • Associate of Applied Science
  • Associate of Science

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