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The Loyal - Front Of House Manager Resume Example

Nkaiahtre Ebtzur
XXX XXXXX XXXX XXXX, Greenwich, CT 06831
XXX XXXXX XXXX XXXX, 06831, Greenwich CT
XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
Dedicated server with over 10 years of experience; seeking a serving position in a challenging fine dining environment to demonstrate my ability to provide prompt, courteous service to guests. 
Skills
  • Genuine passion for hospitality.
  • Ability to take direction and follow instructions.
  • People orientated and a team player.
  • Excellent communication skills and leadership abilities.
  • Keen eye for precision and attention to detail.
  • Building rapport and a relationship with guests.
Experience
Front Of House Manager Jul 2018Oct 2018 The Loyal New York, NY
  • Responsible for the daily operations of the front of the house.
  • Opened and closed the restaurant.
  • Managed bartenders, waitstaff and support staff. 
  • Conducted pre shift meetings with staff.
  • Ensured dining room set up was complete before service.
  • Circulated the entire restaurant to assist staff when needed.
  • Immediately addressed all concerns, complaints and questions from guests.
  • Communicated with the kitchen to ensure prompt service of all orders.
  • Monitored compliance with safety and health regulations.
  • Processed payroll for FOH staff.
  • Prepared end of shift reports and paperwork.
Team Captain Sep 2017Jul 2018 Dovetail New York, NY
  • Awarded One Michelin Star and Wine Spectator Best of Award of Excellence.
  • Worked with a team enviroment to ensure an enjoyable and elegant dining experience for guests. 
  • Managed a section while guiding guests through tasting and prix fixe menus.
  • Handled all preferences, allergies and dietary restrictions with caution and care.
  • Kept detailed accounts of guests' preferences to ensure every visit exceeded their expectations.
Server Jul 2016Sep 2017 Char Steak and Lounge Rochester, NY
  • Served a high volume of guests and was entrusted with important clients and large groups.
  • Provided recommendations about food and wine and introduced the nightly menu additions.
  • Anticipated guests needs while utilizing excellent communication and time management skills.
  • Reliability and flexibility in regards to scheduling, staying late, or showing up early for a shift.

Server Mar 2015Aug 2016 The Revelry Rochester, NY
  • Provided a welcoming and comfortable atmosphere for new and returning guests.
  • Maintained knowledge of menu, craft cocktails and wine.
  • Skillfully anticipated and addressed guests' needs.
  • Worked with team members to assist with all aspects of the restaurant.
Server Jul 2014Mar 2015 Martin Cooks Buffalo, NY
  • Worked alongside a team of chefs and bartenders to coordinate a memorable evening.
  • Offered wine pairings and suggestions with weekly dinner tasting menus.
  • Maintained knowledge of tasting menu items, garnishes, ingredients, and preparation methods.
  • Created an intimate atmosphere while engaging with and influencing guests' entire dining experience.
Server, Banquet Server Nov 2012Apr 2014 Tapas 177 Lounge Rochester, NY
  • Advanced knowledge of various liquors, beer, and wine; as well as increased knowledge on martini and cocktail preparation and creation.
  • Organization and time management while maintaining multiple tables in a fast-paced environment.
  • Building clientele base through communication skills, and outgoing, friendly personality.
  • Comprehensive banquet knowledge for various types of events including: receptions, birthdays, anniversaries, corporate events, meetings, presentations, and weddings.
  • Proper banquet set up including: table settings, bar set-up, and general ambiance enhancement. 
  • General accounting skills including maintaining banks, cash ups and closing reports.
Host, Server Oct 2007Nov 2012 Tullys Good Times Henrietta, NY
  • Performed lunch and dinner service duties in a high volume restaurant environment.
  • Responsible for assuring the highest standards of service and quality as well as maximizing revenue and customer service.
  • Basic knowledge of beer, wine, cocktails and mixed drinks.
  • Responsible for training new hire hosts and servers utilizing the company's "Eight Steps of Service".
Education
High School Diploma Jun 2008 Wayne Central High School Ontario Center, NY
Interior Design Monroe Community College Rochester, NY
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Resume Details

This is a real resume for a Front Of House Manager in Greenwich, Connecticut with experience working for such companies as The Loyal, Dovetail, Char Steak And Lounge. This is one of the hundreds of Front Of House Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Front Of House Manager resume.

Previous Companies:

  • The Loyal
  • Dovetail
  • Char Steak and Lounge

Previous Job Positions:

  • Front Of House Manager
  • Team Captain
  • Server
  • Banquet Server
  • Host

Schools:

  • Wayne Central High School
  • Monroe Community College

Level of Education:

  • High School Diploma

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