Deer Park Tavern - Front of House Manager Resume Example

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Ella Peterson
XXX XXXX XXXX XXXX, Lincoln University, PA 19352
Ph: XXXXXXXXXX
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Professional Summary

Friendly and enthusiastic server with two years of specialization at the Deer Park Tavern. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
Hard working Manager who drives high sales in both slow and busy shifts. Maintains an orderly and neat store floor at all times. Enjoy the restaurant atmosphere, and providing the best hospitality experience possible. Dedicated Server with years of experience combining management and customer service, including being ServSafe Certified, expertise in Deer Park and Grottos Pizza. Looking for a position as bartender, waiter, or bar back in a fast growth company.

Skills
  • Active Listening
  • Critical Thinking
  • Speaking
  • Judgment and Decision Making
  • Customer and Personal Service
  • Monitoring
  • Coordination
  • Complex Problem Solving
  • Administration and Management
  • Social Perceptiveness
  • Service Orientation
  • Sales and Marketing
Experience
Front of House Manager Feb 2015Present Deer Park Tavern Newark, DE
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Greet guests, escort them to their seats, and present them with menus and wine lists.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Take dining reservations.
Bar Back Mar 2014Present Deer Park Tavern Newark, DE
  • Wipe tables or seats with dampened cloths or replace dirty tablecloths.
  • Set tables with clean linens, condiments, or other supplies.
  • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
  • Clean up spilled food or drink or broken dishes and remove empty bottles and trash.
  • Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays.
  • Fill beverage or ice dispensers.
  • Serve ice water, coffee, rolls, or butter to patrons.
  • Stock cabinets or serving areas with condiments and refill condiment containers.
  • Locate items requested by customers.
  • Carry trays from food counters to tables for cafeteria patrons.
  • Serve food to customers when waiters or waitresses need assistance.
  • Run cash registers.
  • Wash glasses or other serving equipment at bars.
  • Carry linens to or from laundry areas.
  • Stock refrigerating units with wines or bottled beer or replace empty beer kegs.
  • Mix and prepare flavors for mixed drinks.
  • Slice and pit fruit used to garnish drinks.
Waiter Sep 2013Present Deer Park Tavern Newark, DE
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Take orders from patrons for food or beverages.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.
  • Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Inform customers of daily specials.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Escort customers to their tables.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
  • Garnish and decorate dishes in preparation for serving.
  • Provide guests with information about local areas, including giving directions.
Food Runner Sep 2013Present Deer Park Tavern Newark, DE
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Garnish and decorate dishes in preparation for serving.
Bartender Jun 2014Aug 2014 Grottos Pizza Bethany, DE
  • Collect money for drinks served.
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Clean glasses, utensils, and bar equipment.
  • Balance cash receipts.
  • Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
  • Serve wine, and bottled or draft beer.
  • Take beverage orders from serving staff or directly from patrons.
  • Clean bars, work areas, and tables.
  • Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
  • Plan, organize, and control the operations of a cocktail lounge or bar.
  • Serve snacks or food items to customers seated at the bar.
  • Slice and pit fruit for garnishing drinks.
  • Ask customers who become loud and obnoxious to leave, or physically remove them.
  • Arrange bottles and glasses to make attractive displays.
Education
Business May 2011 Penn State Brandywine Media, PA
High School Diploma Jun 2010 Avon Grove High School West Grove, PA
Hotel, Restaurant Management Delaware County Community College New London, PA

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About this resume

Front of House Manager FROM Lincoln University , Pennsylvania RESUME

This is a resume for a Front of House Manager in Lincoln University, Pennsylvania with experience working for such companies as Deer Park Tavern and Deer Park Tavern. The grade for this resume is 0 and is one of hundreds of Front of House Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Front of House Manager resume.

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School Attended
Penn State Brandywine